| Products Electronics & Photo GPS Auto TomTom GO 930 | Satisfaction | Experience | |
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| Name | Date | Helpfulness | Review | Overall satisfaction | Ease of use | Quality of Manufacture | Durability | more... |
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| Amazon.com customer | 2008-09-16 | | It Works, but not worth it ... | 2 | NR | NR | NR | | | | Helpful? | Purchased this unit as my first TomTom unit, after using several different GPSs over the previous years. It works, but there's nothing special about the TomTom. Several months ago, this unit had unique features. However, there are now common from many different makers ... which are either the same cost or better. When I received this, the RDS antenna was the wrong one. I had to send it back *AT MY OWN COST* so they could send me the proper one after two weeks. If you talk to TomTom Support (East Coast Business Hours Only) be prepared to send proof that you purchased this unit from an Authorized Vendor only - otherwise you will NOT be supported. All the connectors for this unit are on the bottom. This may not be an issue unless you want to use a dash mount (required for California). About the dash mount - you're going to have to buy one from a 3rd party - TomTom doesn't sell one (at least I couldn't find one on their site). After about 2 months of use the unit stopped working. Actually worse - it began acting erratically. Unit would turn itself on at random (draining the battery) The battery charge indicator was a joke. Even after charging overnight and verifying the charge was 100%. Attempting to use it an hour later would show a dead battery. When it did turn on, it would constantly reboot itself. Had to RMA this unit (after providing proof-of-purchase). Note had to send it via UPS/FedEx/etc... They DO NOT accept USPS for RMA. Seems the mailclerk who receives USPS is somehow unable to take packages back to the dock where UPS/FedEX delivers. The TomTomHome s/w. What a joke. Graphical & Slow. Expectation seems to be that you will only ever have ONE TomTom Unit at any time in your life. After I received my RMA GO930, I had to DOWNLOAD all the maps again to the new unit via TTH. Note - I already had the maps for the unit I returned. Somehow the maps are locked to an individual unit when they are downloaded! SO be prepared to have a high-speed line and wait as maps are downloaded while your TOmTOm is docked and otherwise useless. This was suppose to be a top line GPS from TomTom when I bought it 3 months ago. It was NOT ready for use. It shipped with incorrect parts, which made it non-functional and which *I* had to pay to receive the correct parts. The TTH software is NOT user friendly, nor is it fast for any activity which it does try to perform. The GUI on the GPS is nothing to speak of. It's there, but lacking in thought. Once you get to the configuration menu, any change you make will automatically take you back to the main screen. This means you have to constantly walk the menu trees to make another change. In fact this happens at most of the menus ... make a change/selection and get dropped back at the main screen. Bottom Line... But ANYBODY ELSE but TomTom. You'll probably pay less, and get an equal of not better product and support. | Satisfaction | Score |
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-09-16 | | Tom Tom GO 930 | 10 | NR | NR | NR | | | | Helpful? | Am enjoying using this product and it continues to amaze me with what it can do | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-09-07 | | Well-Thought-Out Features | 8 | NR | NR | NR | | | | Helpful? | Pros: * Ability to enter address using voice command * Advanced lane assistance * 3D renderings of complex intersections * Ability to use historical traffic data to optimize route * Keyboard option for left-handed users Cons: * Voice command feature not as accurate and sensitive as could be * No dashboard mounting disc included in box * Lane guidance feature not available for all roads * To change preferences, need to navigate through several sub-menus My favorite feature is the IQ route. No I don't want a route based on what the speed limit is supposed to be but on what it actually is. For a more thorough review please check out http://gpselector.com/TomTom/tomtom-go-930 | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-09-07 | | Comparison with Garmin Nuvi 370 | 10 | NR | NR | NR | | | | Helpful? | [Introduction] I bought this product after much frustration with Garmin Nuvi 370 and could not be happier. Of course 370 is about 100 dollars cheaper (street price wise, although the official price is a lot higher -- I wonder why) and people might say they should not be directly compared. However, functionwise the only difference between the two are (1) screen size and (2) voice input feature availability and since these two add at least 100 dollars value in today's navigation market and since the fundamentals are not affected, I think this head-to-head comparison is fair. As far as I know these two are the only models that come with European maps pre-installed. Below is the review that I put under Garmin Nuvi 370. I simply paste it here for the benefit of full, detailed comparison. If you don't need the review on 370 and simply want a review on 930, I suggest you skip the first half. Garmin Nuvi 370 There are 3 fatal flows with this product: (1) announcing too late and (2) giving confusing directions at complicated lane guidence situation and (3) taking too long to find satellite initially. I have been testing this product for a month in San Francisco and the Bay area. (1) announcing too late When your car is about to pass the intersection at which it is supposed to make a turn, then and only then it announces you to prepare for a turn. I missed so many turns because of the late announcements. It is also incredbly dangerous as you are tempted to attempt last-moment lane changes in order to make the turn. Also the distance to the turn is not that accurate -- when you are almost already at the intersection it shows you are 200 meters away (I changed the measurement setup to meters). SUGGESTION: Certain navigations have a bar-graph showing countdowns to the intersection, and perhaps that's what this navigation must have as well. Also certain navigations ask you to prepare well ahead. Make a customizable setting how long before to make the pre-announcement. (2) giving confusing directions at complicated lane guidence situation Time and time again, I missed the right exit on the highway. The map is absolutely no help. The multiple lanes look all overlapped!!! Red lines are cofusing as hell. Annoucement is in this fashion: "Keep to right and then keep to left." What is that supposed to mean and which lane are you supposed to be in? In a fast highway situation, this is incredibly dangerous. I almost got into accidents at many interchanges as I was trying to look both the road signs and my navigation and could not make any sense. SUGGESTION: the map needs major improvement on interchanges -- show us the way!!! Also get rid of "keep to right and then keep to left" style BS for a clearer direction. (3) taking too long to find satellite initially If you park your car outside, that would be fine but if you park it in a garage, woe to you. It will take at least 20 blocks to find the satellite and you will be either parking your car on the roadside waiting for godot or meandering down the street without knowing where you are going for very very long time. This is not acceptable. I used other product (magellan) before, and it found the satellite so much quicker. SUGGESTION: technological improvement or better processor. TomTom 930 [ADDED TO THIS AFTER I BOUGHT TOMTOM GO930 AND TESTING IT FOR A WEEK] After my much frustration with Garmin NUVI 370, I purchased a Tomtom GO930 from local Best Buy. (The price of TomTom 930 at Best Buy was the same as the price at Amazon at USD 450, although I had to pay the tax.) Wow, what a difference. That's all I can say. TomTom 930 is a bit more expensive than the street price of Garmin NUVI 370, but is so much better that the price difference is immaterial. (1) prepare... prepare... TomTom announces well before each turn and actually tells you on which side of the lane you should be in for the next turn. Incredibly friendly announcements. The arrow direction on the map display shows whether you should be making left or right turn as well. I never missed a single turn thanks to the ample announcements. (2) guiding complicated lane situation with ease the roads never appear overlapped like the NUVI 370. If there are five diverging roads, all are clearly shown, with the clear indication where you are and where you should go. Mind you, I haven't seen that many Advanced Lane Guidance screen yet as TomTom advertised (I hear that they don't have this on every intersection yet) but even without this, lane guidance is incredibly clear and easy (they show both on the map and on the status bar with muted arrows and one clear arrow). What a refreshing change from Garmin NUVI 370. The voice direction is a lot more clear and easier to understand as well -- it is as if somebody is actually speaking fine English to me. I never missed the right exit. (3) lightening fast in finding satellites It actually finds satellites when I am in my room with 4-5 bars. Need I say more? (4) extras... extras... TomTom has voice address input feature that is very useful. There are many situations that you hate to put in long characters (In California there are so many cities starting with San...). Simply pronounce it and the machine finds it for you, including the streets. I find this to be working well about 95% of the time. Also it gives you a few choices so that what you pronounced is almost always among the choices. SUGGESTION: This voice feature is not available for Place Name under Point of Interst (available only for the actual address). Point of Interest feature in TomTom is incredibly extensive. I tested many restaurants listed in Zagat survey and found out that almost all (even obscure ones under "Best Value") restaurants have been registered in TomTom by names and phone numbers. I did not find that to be the case with Garmin NUVI 370 (I actually had to type in the exact address under my favorites). This makes inputing job so much easier. I typed in "Marshalls" under Point of Interest in Sunnyvale, and TomTom returned 7 results, some of them are as far away as San Jose, Mipitas, etc. Again, not so with Garmin. Downloading updates and changes through computer seems painless and efficient as well. Works perfectly and took about 3 minutes to get the latest updates. Again, Garmin NUVI 370 does not have this feature. I don't know how actually useful the updates would be, but it is assuring that I am using the latest whatever. Time estimation in TomTom is so much more accurate than Garmin. I found Garmin to be always a bit on the optimistic side (ie I never actually arrived as Garmin estimated especially in a city traffic). I don't know if it is because of the IQ Routes feature of TomTom but the timing estimate seems to be right on and there is little need for any traffic subscription service. CONCLUSION: I will be updating this review to find any shortcoming of TomTom 930 (and I am sure there will be many) but so far it seems that TomTom is a very clear winner and fully justifies the extra USD 100. If you are looking for a navigation that includes both American and European maps, I guess your choices will be cleary limited: you would have to go for either the Garmin NUVI 370 or the TomTom GO 930, and my recommendation would be the latter -- not for the extra features but mainly for the basic abilities that I listed earlier in this review. ADDED Later: I have been using TomTom for some time now, and again the fundamental qualities are excellent. In addition to reliable guidance, I find the voice address input feature truly useful and accurate. I use it all the time. Another incredibly useful feature is the initial preview of the whole route (Garmin Nuvi 370 does not do this). When I used Garmin 370, I did not even know highway 280 existed since it almost always guided me through 101! However, with TomTom 930, at the outset I have the chance to view the entire route, pick and choose any alternative routes from it. This is just so convenient. 280 may be a tad bit longer route, but it has much less traffic than 101, with much better road conditions and scenic views, and just whole a lot better than 101 -- I can't believe Garmin simply never showed it to me! However, here are a few suggestions to make TomTom better: (1) "Clear Address" is not immediate. If you want to clear the previous address input, you have to touch the screen a few times. This is not convenient. There must be an instant way to clear address. (2) Occasionally (bur very rarely) it misses U-turns. (3) When you turn off the ignition, it does not automatically turn off (unlike Garmin). You must push the button on top. This is not very convenient. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-09-03 | | TomTom Go 930T Review | 8 | NR | NR | NR | | | | Helpful? | The TomTom Go 930T was simple to install. It was simple to operate for basic navigation functions, however for route planning it took a little longer to learn and I had to ask for technical support. It would preplan and create a route and it would calculate the shortest route (default option). Knowing the route I wanted to go a different way so I modified the route. After turning the unit off and then back on it would recalculate the route again and not use the modification I wanted. I later had to create an itinery and put a waypoint on a specific road I wanted to travel on so that when it created the route it would include that road. I also found out the unit would not reverse an itiniary route for a return trip so I had to create the same route in both directions. The map is very accurate as it had my street at the correct location which on all other maps I've seen including paper maps the location was incorrect. It appears another user had updated the street name with Map Share which is a great feature. The traffic feature (T) works great as I was 25 miles away from Nashville, TN and it told me there was a 20 minute delay. As I approached the city, it kept updating the delay time. When I got to the location the delay was down to about 6 minutes and that was close to what the delay was. It also informed me of road construction when I was aproaching another City. This is another great feature. Overall, I am very happy with the products performance and would recommend it. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-09-03 | | The Tomtom 930 delivers as promised | 10 | NR | NR | NR | | | | Helpful? | I have had the pleasure of using the 930 in Europe and in various major cities in the U.S. and I have never been disappointed. I have found myself in obscure areas of Italy, Spain and France not adequately reflected on paper maps and the 930 was successful in guiding the way every time. It has proven to be an indispensable navigational tool. All other GPS devices referenced in other reviews here simply pale in comparison. Is the device entirely fool proof, no, and neither are those devices from Tomtom wannbes such as Garmin and Magellan, but it is the best available product on the market in this price range. I have owned many Tomtom devices over the years including various PDA versions of the software and each has provided years of reliable service. Further,I have had the occasion to contact Tomtom customer service/technical support from time to time and in each instance the support proved both prompt and curteous. That being said, I am not suggesting that there is no room for improvement. However, I am confident that it will be Tomtom that will lead the way in improving the navigational device experience in the future. By the way, the lane guidance feature of the 930, when available, is phenomenal. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-08-29 | | Great | 8 | NR | NR | NR | | | | Helpful? | This is my 2nd one, the first one I ordered had horrible battery life and would turn on by itself. But the new one is great. It definitely prefers the highway, even during rush hour, but a quick find alternative route fixes that. Bluetooth and the ability to play MP3 are a big plus. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-08-25 | | TomTom Go 930T Review | 6 | NR | NR | NR | | | | Helpful? | The product had so many features that attracted me to it. It really is a step ahead of other products out there. The problem is that, even though my BlackBerry 8100 is supported by TomTom for this product, the TomTom services are unavailable. 80 to 85% of the features work for me, but none of the TomTom services work--even though the wide varity of available services and protocols which TomTom should support, they said the US protocol did not meet their specifcations. I am very disappointed. | Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2008-08-17 | | What are they thinking | 4 | NR | NR | NR | | | | Helpful? | I purchased this product for the following reasons. Both North American and European maps included for a reasonable price. The ability to route by shortest distance, lease use and most use of freeways, pedestrian routes and the sleek design. I unpacked the unit and was happy with the overall interface of the unit and the ability to customize the details that would display on the screen. After that is when it all fell apart. Within a few days I logged on to the Tom-tom web site and began to down load the updates, they included a system update, North American and European map updates. What I quickly discovered was there was not enough room to install the base maps that came with the system on the unit. I called tech support they told me I must be mistaken and the unit must be defective, I should return it for repair. Instead I returned it to Amazon and purchased a replacement. The new unit had the same exact problem, I pushed tech support for a better answer and after a few days I finally got the answer that the updated maps would not fit on the unit as designed. In fact I was told they installed an older version on the units on purpose because they required more than the 4GB worth of memory on the unit. Now even if the last statement is not accurate the fact is, the current maps which were available shortly after release of the unit will not fit. You have to purchase a minimum of a 4 GB SD memory card to install them. Now this in itself is not so awful, even if it is misleading when you purchase the unit. A 4 GB memory card is less than $50.00 but the problem is when you log on to the system you are forced to decide where in memory you want to install map updates or software updates. This is a selection you must make when you first connect to the unit. If you have multiple updates you need to continue to disconnect and reconnect. Then you have to know where you need to apply the changes you want to make. What made this even worse, I removed the 4GB memory card after I applied the European maps and when I reinstalled the card the 930 could not find the maps anymore. By this time I had spent so many hours with tech support getting inconsistent answers I just gave up. Now I think Tom-Tom could easily fix this problem by allowing me to install just the European maps I wanted. They can be purchased as regions if you did not get them with the unit, this would have been an acceptable option since I was not planning on going to Russia or several other countries that were on the base map. I have other suggestions but that would make this review really drag on. There were a few other problems and limitations that disappointed me as well. I personally think one of the greatest enhancements to come to GPS in the last few years is not the ability to look at your pictures, or play MP3 files. But the ability to have text to speech read you the road and or street names while you are driving. This allows you to keep your eyes on the road and be told the name of the street you need to turn on. The novelty voices do not have text to speech and when you purchase them and load them there is no warning that you will not have this features. In fact at the directions of tech support to increase available memory I mistakenly removed the text to speech voice and could never return it to the unit. After being frustrated with the unit I went out and purchased a Garmin 880 unit and actually drove with a Garmin 880, Tom-tom 930 and a Magellan 4250 in my windshield. The Magellan does not have European maps available ( or at least that I could find). My findings with this were interesting, I learned something that makes the Garmin the best choice of all the GPS units, but what I also discovered is the Tom-Tom had the worst display and the worst information for letting you know the next turn that you had to make in advance. The Magellan was probably the best with advance notice but the Garmin had the best display and road details. The one killer feature that the Garmin has that none of the others on this list have is real time updates of points of interest. What I mean by this is , let's say you are driving down route 95 and you know you will be traveling on this road for the next several miles. You are looking for a restaurant or a hotel. You can choose your options from points of interest and the Garmin will continue to update showing you the direction and distance of all the valid choices. The restaurant or hotel names and distances will continue to change as you drive. Both the Tom-Tom and the Magellan will only show you the current results and you need to start the search over again if you want updated information. This feature alone makes the Garmin the top choice in any GPS unit, imagine you are driving down the road and need the nearest gas station, you search on the Tom-Tom and all the nearest stations are the wrong direction. If you want to keep checking you need to begin the search again. If you have a Garmin you put your search in and as you drive your choices will update. In the end I retuned the Tom-Tom and kept the Garmin 880 which I think was too expensive but I like it and you can get other Garmin models with similar features for much less. Now all we need is for Garmin to add the two way feature that Dash has to their unit for the perfect GPS.
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2008-08-07 | | Latest Map Guarantee - The bald lie!!! | 2 | NR | NR | NR | | | | Helpful? | Hello. I buy TT930 on Amazon.com (order number: 002-8419487-6748215) Product Description: "Due to Amazon's high volume of sales and frequency of inventory turnover, just about every portable GPS navigator sold by Amazon.com will come with the most recent map version. TomTom however, goes one better. Because TomTom regularly releases new maps, there's always a small chance that a newer map has been released since the production of your TomTom. With TomTom's latest map guarantee, if the map preloaded on your device is not the latest version, you can download it FREE at TomTom HOME. This no longer requires the map check code. Checking in TomTom HOME is easy: Make sure you have the latest version of TomTom HOME installed on your computer Connect your device to your computer In the 'File' menu click 'Use Latest Map Guarantee'. NOTE: if this option is not shown your device has the latest map. You can check as many times as you like within 30 days from the date you first use your TomTom device." On my device preinstalled map 800.1765 "Western and Ãentral Europe" On TomTom HOME i see new version this map - " 805.1801", but TomTom Home write - "This item cannot be download". I write 15 days complaints in support TomTom(Question Reference No080724-006459, ), but to me do not give a new map and cannot tell terms when will give! To me suggest it to buy!!!!!! "If you would like this map, you would be require to purchase it." What lies!!!
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-08-07 | | Simple and easy to use | 8 | NR | NR | NR | | | | Helpful? | This is a great product it works as advertised and it works reliably. Pros: Large easy to read screen Easy to keep up to date. User friendly interface. Cons: Battery life is not long enough for trips over 3 hrs. Traffic info required an accessory and a subscription Most premium features require a mobile phone that is able to provide data connectivity Suction cup mount stem is very short and it is just adequate for windshield mount only. Weather and Gas Prices require a subscription | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-08-04 | | Pass on this one | 2 | NR | NR | NR | | | | Helpful? | I own the 910 and am looking to replace that piece of crap. Some of the features in the 930 is very enticing such as the IQroute and advanced lane guidance but in looking at the screenshot, much of the GUI has remained the same from the 910. One of my biggest complaint is reading the direction when driving. I have no idea what the next exit is on the highways as the text and highway number are just way too small. It makes me feel like some sort of senior citizen, because I definately have a hard time reading it. I've missed countless exits because of this. | Satisfaction | Score |
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-07-29 | | Nice GPS with few glitches | 8 | NR | NR | NR | | | | Helpful? | I have had Tom tom 700 which still works fine( $725) and i was looking to add another GPS to use with my second car.The new unit is pretty impressive at 4.3'flat screen and nice black design.It really looks very pretty so i have invested another $20 to buy a case which does not come with the device.The main reason to invest in the series is Pre installed Europe maps so i can rent a car at the airport and travel without any hassle. The functionality is really nice and very customisable which can be annoying at times,but it gets better once you are familiar with the interface.I have used the Map share function which is very user friendly and a helpful feature.Ironically my home road is shown incorrectly which was perfectly good on the old GPS ,just to be aware of the limitations of any GPS unit. The latest Map guarantee is a nice feature which brought another limitation of the hard disk space.I am able download the new US maps onto hard drive but the new Europe maps needed a new SDHC card with 4GB capacity.The tomtom's customer service team were accessible helpful contary to what i read before. The new IQ routes timings are great as most of the time i reached the destination within 2-3 minutes of the device time.The advanced lane guidance is probably the Best feature of the lot but at this its limited to few routes.Another limitation was limited compatibility with Bluetooth phones like Blackberry curve. Overall its a pretty useful device with loads of new features but needs some fine tuning and Tomtom needs to get more receptive and user friendly by providing a case with the device. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-07-12 | | Excellent GPS with annoying flaws | 8 | NR | NR | NR | | | | Helpful? | This is my second TomTom--also have the GO510. Very much like my 930T--the traffice feature here in DC is very useful. There is also a shortcut feature on the menu that brings up the functions you use most often on a single screen. However, there is still no "DONE" soft key on every screen so at time if you want to go back to navigating you may have to push the "BACK" softkey numerous times. Hugely annoying flaw that takes multiple unnecessary key strokes. The other incredibly annoying feature is that you can no longer navigate directly to a Zip Code, you must first enter the state where the Zip code is then enter the Zip code you want to navigate to. Not sure how they screwed that function up, but on my 510 you punch in the zip code without having to have the state in first. Finally, when it asks you for a zip code, it makes the numbers very small and difficult to touch but when you are inputting a house number, the number screen converts to large text numbers and entering each number is easy. Seems our Brit friends at TomTom could figure out every Zip Code in the US is numbers only and every one of them is unique to the Nation, not to a state. I'd likely buy this model again but not without doing more looking around to see if some other model didn't have a better, US-centric, interface. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-07-11 | | Ready to Return | 4 | NR | NR | NR | | | | Helpful? | Directions lead me wrong many times! Sometimes many blocks off. Once it even had me go in circles almost like the thing was playing a joke on me. The other day it even said, "you have arrived at your destination" while I was on a 4 lane road and the place was still a turn away further down. Also the arrows change directions on you out of nowhere. I'm not sure if the device is confused or it has some major glitches in it. The device also doesn't seem to pick up a lot of locations compared to many other GPS's out there for a lot cheaper. It also doesn't pronounce street or city names well at all. Yes, you can change the voice (I'll be doing this soon) but not sure if that will help or not. For instance, I live in Washington DC and it says "Washington" like, "Way shwing ton" with a long "a" sound. Very odd! It's also very sensitive to how you type in things. My husband went to find a Walmart and it kept saying it couldn't find it. After playing with it for a while, he realized you need to type in Walmart like, "Wal mart" with a space. If you don't type it exact it doesn't pick it up. Same with commas, etc. Yet regardless, it doesn't have nearly as many POI I've seen as other devices out there & doesn't pick up many side streets. The lane guidance is a joke. I live in a major city (D.C.) and have only seen it once. I would have much rather saved the extra $100 or so and bought the step down since it's not worth the money at all. Yes, some of these things may just be minor to some but when adding all these things together, it's not worth the price. There is better out there for less! Maybe when they fix many of the errors on this device it will be worth it. Until then, I wouldn't waste my money on it. | Satisfaction | Score |
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2008-07-04 | | So far, so good | 8 | NR | NR | NR | | | | Helpful? | I bought this about a month ago as my first ever GPS. The mounting and operation are easy, the image crisp, and the voice-overs prompt. Some things, however, have bugged me: 1) A recently opened section of I-40 in Greensboro, NC, simply does not exist on the latest map I downloaded. I can (somewhat) overlook small road omissions, but a transcontinental interstate? 2) When starting in my garage (where the unit obviously cannot get a satellite signal) it often takes several minutes of driving around to finally pick up a signal, then occasionally loses the newly found signal for some time. This doesn't happen all of the time, and never lasts, but still frustrating. 3) Battery life is very short. Basically, keep it plugged in whenever you're driving around. 4) More of a personal gripe: Your speed is highlighted in red when you're speeding for a little while, even if only by 3 mph. I'm always speeding somewhat, yet always matching the device's estimated arrival; it shouldn't condone my speeding with it's arrival times while condemning it with it's Scarlet MPH. All in all, however, my first month has been quite a pleasure. The points of interest are great, and I actually find the voice recognition to be moderately accurate. As far as seeing the screen in daylight, I've not had the same problems as other reviewers. It could be the mounting location--mine is fairly high on the windshield to keep it closer to me; I think that I'm inadvertently allowing less sunlight to hit it as a result. Fortunately, the mount is simply a suction cup that can be remounted again and again. By far the most impressive feature is the calculation of travel times. I often finish 1-3 hour drives within 2 minutes of the device's estimated arrival. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-07-03 | | the lost are found | 10 | NR | NR | NR | | | | Helpful? | The tomtom GO 930 was purchased because it has both USA and European maps. I looked at the Garmin equivalent at a Garmin Store the Nuvi 770 and when typing in addresses found the keys were off. I have no idea if this is common but figured if they were that way in their store perhaps there would be a problem. The 930 finds its GPS signal extremely quickly, and gives a number of options such as fastest route, quickest route, bicycle and walk. The preference screen allows an almost unlimited way of customizing. I have only used it around the Chicago area and have found the maps to be accurate. I have found one quirk: in the Western Suburbs street numbers sometimes have a letter in them such as 1 N 123. I have not found a way to enter this and calls to TomTom's help desk take almost an hour to be answered. Neither of these is appreciated. A work around the street address is to find the cross street which can be looked up on Google Maps and navigate to that intersection. I have not used it in Europe nor areas beyond the Chicago region. If I were to purchase a GPS now, I would still purchase this unit. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-06-27 | | TOMTOM 930 VS GARMIN 760 | 6 | NR | NR | NR | | | | Helpful? | I've owned Garmin's for more than 5 years and I currently own a NUVI 760. I've heard the great news about the TOMTOM 930 with IQROUTES, lane guidance, and the HOME feature so I decided to buy the 930 so I can give it a spin and compare it to the NUVI 760 with MSN DIRECT. TOMTOM Pluses: Arrival time - The arrival time with IQROUTES are MORE accurate than Garmin's. The NUVI keeps updating the arrival time during the trip. I compared the arrival time from the start and the TOMTOM was more accurate. TOMTOM is constantly collecting the travel times and updating their database. When you sign in to the HOME program the IQroutes from your trips are uploaded to the TOMTOM server. Routes: If anyone writes a review about a GPS and states that routes are 100% accurate then they are lieing, I have not found the perfect GPS with perfect routes. The routes on both the 930 and the NUVI 760 have been identical. With the 930 I see minutes left on the trip, time left, and arrival time. I can even tell the 930 what time I would like to arrive at my destination.I can AVOID any of the roads on my trip. You CANNOT avoid roads on the NUVI 760. TRAFFIC: I'm using traffic on the 930 through my ATT Tilt phone and it seems to work and it is accurate. It uses my Tilt to access the traffic on the TOMTOM server through the Internet. If you have cell coverage you should have traffic data. MSN Traffic on the 760 is not accurate and the avoidance feature does not work that well. The bad thing about the MSN Direct feature is that it does not have good range. I live in Chicago and the service does not work in many of the outlying suburbs. PLUSES: Iqroutes are more accurate than the NUVI. Lane guidance works in my area. Avoiding roads on your trip. Being able to correct street names, closed streets, one ways, and many other errors is a big plus. Traffic works well. The GPS chip has not lost reception. I've lost the signal numerous times on the NUVI. More information on the 930 screen than on the 760. TOMTOM minuses: The screen is hard to see in sunlight. The maps are not bad since I loaded the Garmin map look on the 930. I even have the magenta route line on my 930. The battery does not last more than 1 hour. The Text to speech does not work all the time. The street names are not pronounced as good as the NUVI. You don't get the constant reminders that the NUVI 760 provides. Sometimes I don't think that I drive the 930 with my eyes close. With the 760 you can close your eyes and not miss a turn. I cannot locate an address by ANY city like the NUVI. Sometimes the 930 cannot locate an address if it thinks it's in a different city. You have to input the surrounding city names to get the correct address and route.
| Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2008-06-24 | | Nice features and software, but poor display and USA maps | 6 | NR | NR | NR | | | | Helpful? | I purchased TomTom 930 today, and I am writing this review after driving about 60 miles with it. I also went to a local BestBuy and compared the interface with a Garmin. TomTom 930's software has a few revolutionary features which makes it superior to any Garmin: * MapShare let's you correct the map, and share the corrections with many other TomTom users. This makes TomTom superior to Garmin, given that many people in your neighborhood use TomTom. Unfortunately, it seems that not that many people use TomTom in the US, as the map still has many errors. * IQ Routes is also revolutionary. TomTom automatically collects information from all drivers on the average speed at different times of day on any road, and uses this database to determine the best route to take. This is really high-tech software, not matched by any Garmin. * Every time you connect to the PC, TomTom downloads the positions of the satellites in your area. This allows finding satellites much faster than Garmin. * TomTom has many bells and whistles that make Garmin devices seem dumb. It's software is quite intelligent and well packaged, and very dependable and useful. Everything good so far, but TomTom fails in 2 major areas: The USA map supplied by Teleatlas is less accurate than Garmin's Navteq. This can be quite an annoyance, because it results in inaccurate routing. For example, TomTom did not know that I can make a U-turn on El Camino Real, Mountain View, California, thus it came up with a routing that lead me through an intersection very far from my destination, to avoid U-turns. Also, TomTom can be a few blocks away from your destination, since it may not have the correct house numbers on the street you are going to. I found the navigation to be quite good until you actually get close to destination, where it can lead you in circles because it misses features of the local neighborhood. On the other hand, TomTom is much better than Garmin on the European maps. There is really no contest here: TomTom wins hands down for Europe, and if you are planning to get one for your next trip to Europe (like I do), get one! The other way in which TomTom falls short compared to Garmin is the display. Garmin's is a pleasure to look at, being much much brighter, with antialiased roads, and a good color scheme. TomTom looks dull in comparison, and the road edges are pixelated and jagged. Unfortunately, this may be a deal breaker for many, as Garmin's screen does make people fall in love with it.
| Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2008-06-23 | | go 930 | 10 | NR | NR | NR | | | | Helpful? | I purchased the Tomtom 930 unit about 2 weeks ago and really like it. I have owned and used a Magellan 6000 GPS unit but decided to give the Tomtom a try after my friends told me how well it worked for them. Likes: Voices are good Routing is execellent, much better then my magellan unit Ability to reroute around 1 road is awesome Reroute is fast Much better software than other GPS providers. Dislikes: Screen washes out in sunlight | Satisfaction | Score |
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| Overall satisfaction | 10 |
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