| Products Electronics & Photo GPS Auto Mio C520 | Satisfaction | Experience | |
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| Name | Date | Helpfulness | Review | Overall satisfaction | Ease of use | Quality of Manufacture | Durability | more... |
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| Amazon.com customer | 2008-06-29 | | Poor routing algorithm | 4 | NR | NR | NR | | | | Helpful? | After using the Mio C520 for over 3 months now I truly regret I bought it. the device performs poorly in route calculation choosing the most bizarre routes you would ever imagine. Fortunately also owned a Garmin 200W and the TomTom One. both outperform the Mio in suggesting much faster and more logical routes. THIS IS THE MOST BASIC FUNCTION OF A GPS DEVICE! The bluetooth speakerphone is useless as there's so much background noise. besides, you have to pair the phone each time you turn the Mio on. Overall nice feature/function but poor design, stay away! | Satisfaction | Score |
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2008-04-10 | | Great Features, Bad GPS for Hawaii | 2 | NR | NR | NR | | | | Helpful? | I hate to return this unit because of the great features in one unit. I received my refund from AMAZON yesterday. Five stars with all the features except for the main purpose of this item, the GPS/MAP for Hawaii, i.e. Honolulu, Maui, Big Island, and Kauia need to be completely revise. I travel to different island for my work a month ago and the MIO map is unreliable. A lot of streets are wrong or will give you a wrong direction. In Honolulu, one of the freeway exit, the text on the screen and voice text is one before the next exit, although the highlighted route is correct; less than year old street name is correct, but the main road street name is still the old name (12 years ago). Here is the bad part. I went to the TeleAtlas to report the problem and filled out the form. After a few minutes, I received an automatic response email "Thank you for submitting a correction to our map. We will research and verify the information and will take appropriate action. We will notify you once the map is updated and provide you the information where you can purchase the updated version of the map" or words to that effect. What???? I help them correct their deficiency, now I have to pay? Maybe MIO need to partner with different map company. I previously used Mapopolis, Garmin, MS Street & Maps, and IGuidance, MIO MAP by TeleAtlas for Hawaii is worst. I think TeleAtlas is updating their map by adding new streets without updating or reviewing the contents of their previous map information, unless someone reported it. | Satisfaction | Score |
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-02-09 | | Mio C500 GPS Navigator | 10 | NR | NR | NR | | | | Helpful? | For the money this is a great tool too have I'm a local truck driver and it hasn't let me down yet . Love the memory factor JUST PUNCH IT IN AND GO | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-01-27 | | Overall very useful GPS, especially for Sales People | 8 | NR | NR | NR | | | | Helpful? | Overall the GPS has been very good for me. I am a Realtor and being able to enter multiple waypoints was a very important feature for me. It connects fairly quickly and has lots of bells and whistles that the $500 Garmin did NOT have. Such as multiple waypoints and the split screen. Obviously for anyone looking into GPS Units the Mio c520 is by far the cheapest 5+ inch screen out there, I purchased it for 249 with text to speech and a large screen, can't be beat. There are a couple of downsides and issues that I have had, the first being that the chargers don't work well with the unit. I had trouble initially charging the unit and the directions say you need to hold down the power for 5 secs to turn on and off and after calling support it is more like 10-15 secs. Sometimes when the unit is on, plugging in the charger will cause it to turn off, also plugging in the charger when the battery is dead does not allow my particular unit to turn on right away, it has to charge for about 5 minutes to get an initial charge before it will turn on, which can be annoying when you are trying to use it and you didn't know that it was dead. The charge only lasts for about 1-1.5 hours on a full charge before needing to plug it in, so it is good that it comes with a car charger. The one other downside compared to Garmin for me was that this unit gives too many directions for one turn, it can give up to 4 directions (ie. exit highway in .5 miles, exit highway in .25 miles, exit highway in 500 yards, exit highway in 100 yards.... ) That is a little overkill and can be annoying if you are trying to have conversation (especially when I'm with clients). Overally I give it 9 out of 10 stars and for the money, I think it is a GREAT Value... I think it has many of the same features as Garmins that cost twice as much. I know I had also read things about customer support, I both emailed them and called and had no problem getting quick responses and they were helpful. I haven't had to send anything back, but overall I would recommend this product to everyone. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-01-27 | | Excellent choice for a GPS unit | 10 | NR | NR | NR | | | | Helpful? | I bought this product at X-mas time and am very pleased with it. It was ready to use right out of the box. Once you turn it on it links to the satellite within a minute and stays connected. So far the directions have been very precises and it quickly re-routes if you decide to follow a different route. It names the streets when giving turn by turn directions and the POI file is pretty huge and easy to use once you figure out how to use it - even has listing of restaurants that opened last year. The only thing that needs getting used to is inputting the directions, you put in the city first, then the street name and then the street number (backwards!!). I don't think anyone can beat the values of the features for the price of the unit. I think for the price concious person MIO-C520 is the way to go - forget the expensive Garmins, Magellan etc. I have not tried the MP3 and BlueTooth feature as I don't have the need for it.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-01-23 | | Great feature for the price BUT.... | 4 | NR | NR | NR | | | | Helpful? | Alot of the reviews about features for the money are something I would agree with. I would give this product 5 stars, except for 2 things. The maps are woefully outdated(almost 2 years old). That has proven to be a big problem. That, combined with the fact that support is a 3rd party call center in India(probably also taking calls for the veg-0-matic) having absolutly no clue on when a map update would happen, makes this a 2 star product in my opinion. At least with Garmin and the others you know they are going to come out with updates. | Satisfaction | Score |
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2008-01-12 | | Save yourself a headache... Buy a Garmin! | 2 | NR | NR | NR | | | | Helpful? | Let me start by saying that I love the "idea" of this item. Tons of features including bluetooth and MP3 playability built in to a really advanced GPS navigator. Tons of mapping and routing options. Split screen control and more information displayed at a given time than any other brand of GPS. Great concept, but the Mio C520 is an absolute failure in execution. Sorry, Mio lovers (is there such a thing), but it's the plain and simple truth. I did my homework after sampling a couple different automotive GPS units by TomTom and Magellan. I figured, okay, I'm ready for MY GPS. A GPS to satisfy the horribly obsessed "gadget-geek" that I am. I spent days pouring over internet reviews and customer testimonials. Then, armed with all the knowledge necessary, I navigated myself down to the local electronics superstore to see and touch the various models in person. Then I went back to the computer and poured over hours and hours worth of additional info on my select list of top potential GPS candidates. Finally, after more than a few trips back to the local store to fondle the GPS's, I settled on the Mio C520. Heck, who wouldn't? On paper this thing looks like the end all be all of GPS navigation tools. I took it home, carefully unpacked all of the contents in the box (nice, stylish packaging btw), placed the unit in its cradle, suction-cupped to my windshield, fired it up and started navigating! Then I got slapped in the face with reality. You know the saying, if it sounds too good to be true, then it probably is? Well that saying applies to the Mio C520. First off, I do love the display on this product. The map is the coolest looking of any unit out there. You can really customize it too. But now let's talk about practicality. No matter how delicate a touch you have you, will ALWAYS (and I do mean ALWAYS) be hitting the wrong touchscreen items on this unit, unless you use a stylus. Who the heck is going to use a stylus in their vehicle? I mean, what are you going to do, keep it in a custom made sheath attached to the GPS mount? Please. Now to actual navigation. After all, that's what its primary function is. I can let a lot of stuff slide if a product does what it's supposed to do, and does it well. But the Mio doesn't. It could barely find its way out of its box. After that it spent most of the time not quite sure where it was. Maybe I'm not being fair here. Satellite acquisition and route calculation were pretty darn fast. The problem was much of the information was wrong. Outdated maps are kind of a necessary evil associated with GPS. But the Mio's maps were not only tragically outdated, but also glaringly wrong. There are freeway on and off ramps in my area that are decades old but were simply not "drawn" on the Mio's maps so basically they don't exist. Many times this means at least an additional 10 miles of driving. Several of the POI's I checked in my area had completely wrong addresses. Not just wrong street numbers, wrong streets. The calculated routes this thing came up with were hilarious. It's a good thing I have a sense of humor because it was truly funny. I guess if you were not familiar with the area, you COULD eventually make it to where you were going (provided you knew the correct address) with the Mio. You would be certain to waste a lot of unnecessary time and fuel in the process though. Now to the absolute biggest gripe I have about this product. This is the only GPS product I've ever used that has a really significant "lag" problem. What I mean by this is that it's telling you now, where you were about 2 to 3 seconds ago. You might say, 2 seconds isn't long. Well it is when you're going 70MPH. It's a couple hundred feet! Enough to potentially miss an exit. If you don't think that's a big deal, try thinking about the 300 plus bucks you shelled out for the thing, every time you hear it say "turn right on --- street", after you've already made the turn and driven half way down the next block! You think I'm joking? Go buy one and see. I don't want to turn this in to a "I hate Mio" rant. Obviously there are a lot of people who like this product. I'm not sure why, but they have given it some pretty decent reviews. The problems I had were not the result of a "lemon" though. It's just simple poor engineering. The thing is just too dang frustrating to use. I can be pretty stubborn. Once I make my mind up there's no changing it sometimes. So it was painful admitting I was wrong about the Mio. In the end, this product is just the result of overly ambitious engineering meeting lackluster quality control and execution. I returned it the day after I bought it. I now have a Garmin Nuvi 260. And let me tell you, WOW! It is a marvelous thing when you see a GPS work the way the Garmin does. I go for drives now just to play with it and watch it work. It is impressive. And you simply cannot beat Garmin when it comes to product support and customer service. Save yourself a ton of time and headache and just do what you already know you should do. Buy a Garmin, there's a reason why they are THE name in GPS navigation!
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-01-11 | | Nice unit, out of date maps | 6 | NR | NR | NR | | | | Helpful? | Well, I really wanted to like this unit. It has TTS, Bluetooth, and tons of POI's. It was widescreen and the price was great. I currently own a Mio C230, so I was comparing them side by side. Well, there was one BIG glaring issue with the unit. The maps are all out of date! They are all 2006 maps. My C230 came with 2007 maps. So I call customer service and get a lady who can just barely communicate in English (at least they answered quickly). She proceeds to tell me that there are no 2007 maps available for the C520. I tell her I have 2007 maps on my C230. She then tells me that if I want a widescreen model with TTS and 2007 maps I need to upgrade to the C720. Excuse me?!? I ask when the 2007 maps for the C520 would be out, she said "soon". Are they free? Of course not, you need to purchase a SD Card with the new maps on them. Nice... The problem where I live is that there is a ton of new construction and growth. The new hospital that is two yrs old wasnt on the C520, the new park built almost 3yrs ago was missing, all the off and on ramps along the expressway locally are out of date, and several new stores were missing. All of these are on the C230. So, its going back to Amazon. I did give it 3* due to the fact that Miomap is a very nice interface. I like the predictive entering of text, the split screen view is great and the BT worked perfectly with my Nokia and Moto phone. The unit itself was very easy to use. But, with severely out of date maps it loses out on its most important use - navigation! Oh well, the C230 works well enough for now. The BT was nice, but I can do without. If you live in an area that has been stable for growth for a couple of years or more, I would recommend the C520. Pros: 1) Great Miomap interface 2) Bluetooth worked great with my Nokia 2366i and Moto Razr V3M 3) Split screen view is great with tons of info 4) Predictive text entry is wonderful. Wish all GPS out there had it. 5) Nice POI database (if it was updated) 6) Pedestrian mode is actually nice to use and helpful in a new city walking around 7) Routing worked pretty well. You can "force" it easily adding Via Points if you want to avoid certain areas. You can also easily get around traffic issues with an Avoid feature. Cons: 1) Maps out of date. 2) No carry case 3) It doesnt tell you what side of street your destination is on. 4) Delete history button wipes out entire list. You cant select which ones to delete individually. 5) POI's are out of date. Several stores were listed but with wrong addresses. Some of which have been there for years. It got me close, but I was still over a 1/2 mile off in some instances. 6) Volume control is buried in the menus. You can only mute it on the fly. 7) You cant remove the unit from its mount without disconnecting the power cord first. If I kept the unit, I would have dremelled out a notch to allow that. | Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2008-01-01 | | Great value but not perfect | 8 | NR | NR | NR | | | | Helpful? | I was introduced to the Mio brand by my friend who showed me his C320 and I loved its looks. I was able to purchase the C520 for just a few dollars more for what I could get the C320 so it was a no brainer for the upgrades of Bluetooth and TTS. However the unit locks up when I try to make a connection with my RAZR V3i even though it is on the list of approved Bluetooth phones. This appears to be a common problem from the other reviews I have read. Another issue is an "eye candy" feature in which it is supposed to show the sun rising/setting in the horizon when the map is in 3D mode. I have yet to see the sun set. Which brings up another problem; the automatic switch from daytime to nighttime colors is about 30 mins late. My friends Garmin changes much earlier and is easier on the eye. However, my friend also bought the C520 after seeing how it lists ALL the street names where his Garmin would leave some streets unnamed... and his Bluetooth phone even connects properly! But, he says it is hard to hear the other party even at max volume. Those are all my complaints! If not for those I would give the C520 a 10! Battery life is so-so at around 4 hours. I think the screen looks fine but the Garmin my friend had definitely lookes sharper at least in day-time mode. Night-time mode looks perfect! I find the accuracy of the maps top shelf and the routes surprisingly accurate. It does have a tendency to route you to major highways. Overall I think this unit is a GREAT value for the price you can purchase it for. While the extra features can be hit and miss the core navigation functionality is great! | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2007-12-22 | | As a GPS Unit, it does the job - Bluetooth features, not so much | 6 | NR | NR | NR | | | | Helpful? | Having owned a Mio product for over a year (C310X), the C520 caught my eye for several reasons, including some of the extra features. First, the good. As a GPS, it does the job just fine. Mio's map feature is, for the most part, pretty accurate. Unlike it's little brother which only offers one, the C310X, the C520 offers a couple of voices to choose from in American English, as well as a number of foreign voices. Mio added "Samantha" in addition to "Jason" to the voice library. They should have left Samantha in the can, as that is what she sounds like. GPS setup is simple, since it just wants some basic information (time zone, etc.). To find an address, just enter the city or the ZIP, then the street name, then the street number. If it finds the street after three, four or five letters, it pops the names up for easy entry. The touch pad is superb. If you need to find an address you've been to before, simply enter the History screen, scroll through previous entries, select the address and click "Route To" and boom, it begins the GPS process. Some of the extra features included in the C520 include a MP3 player, a photo player, a video player. The MP3 player includes a feature that displays the lyrics. Since I did not purchase the C520 for playing MP3, video or showing photos, I did not experiment with these features. By the way, unless you put your music, photos and videos on an SD card, it's a moot point anyway. The unit has a 2 gb internal memory with 1.9 gb used by the pre-loaded software. Now on to the part where it gave up two stars. Mio states the following: The C520 will import your Outlook contacts and your phone contacts. Once these contacts are imported, they will display on the Mio when they call and routing to their address is simple. My unit did not import from Outlook or from the phone (T-Mobile Wing running Windows Mobile 6.0). Since I purchased the C520 for GPS and for Bluetooth interoperability with my phone, I was very disappointed when the contacts did not import. I contacted Mio support using the phone number listed in the box. Getting through was surprisingly quick. Within five minutes I was on the phone with Mio support. The company is Taiwanese. So is the support. When the language barrier becomes too much, there seems to be a person hovering over the CSR's shoulder ready to give language support. After 90 minutes (no joke), it was determined that the Outlook contacts would not import. Bottom line: GPS- Five Stars. Extra Features (Audio/Video) - Four Stars. Bluetooth - Two Stars . Customer Support - One Star. Overall - Three Stars.
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2007-12-18 | | The best I've owned | 10 | NR | NR | NR | | | | Helpful? | This product is the best I've owned. I've owned Magellan, Tom-Tom, Nextar and others. The Mio is user-friendly and has streets and addresses that the others don't (including my own residence). I intend to stock my entire company's fleet with this navigation system. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-11 | | looks great... but windows mobile is a BAD idea. | 4 | NR | NR | NR | | | | Helpful? | Overall this product has a lot of features and gives good bang for the buck.. but the fact that this product crashes and has to reboot, as well as incomplete maps keeps this product from getting 5 stars 1. the software is built on windows ce 5.0, so basically this is a specialized PDA. that is bad, because windows tends to crash. this device has crashed on me 3 times already in 10 hours of driving use. a crash consists of an error window popping up and the device restarting a few seconds later. after the device reboots you have to enter in your destination all over again. this is ABSOLUTELY UNACCECPTABLE. 2. the maps are several years old. my neighborhood, which is about 5 years old, is only partly on the map. so beware if you drive in newly developed roads often. 3. the device physically looks really attractive and works well, the text to speech feature does a good job at pronouncing names and the screen gives a lot of info out at any given time, just the right amount to be useful but not too much to overwhelm. so features wise, this product is amazing and similar features on a garmin or magellen would cost you several hundred dollars more. overall this is a very nice product, but the crashing and outdated maps means that if you will be using this when driving by yourself a lot or driving in newly developed areas, be very cautious about this product. I personally do not regret this purcahse, and i would buy it again, but i'd be careful before recommending it to someone who does not pick up on technology quickly like i do. | Satisfaction | Score |
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2007-12-11 | | Some good/some bad | 6 | NR | NR | NR | | | | Helpful? | The unit works fairly well, but could be improved. Gets me to my destinations, but sometimes via obscure routes. For instance, when I am returning home, even when I turn onto my street about 1/2 mile from my house, it still does numerous "route recalculations" to try to get me to use a parallel street until I am less than a block from my house. Next, the touch screen buttons could be a little larger - it sometimes takes several taps to get the screen to change. Also, receiving telephone calls via the MIO is a delight, but it's a much more complicated process to initiate a call - could have been made simpler. Lastly, having to disconnect the unit as recommended before starting the car each time is a drag. Overall, I like the unit but it sometimes seems like the designers didn't actually drive around with one in their cars at all. Otherwise, they would have corrected a few of these glitches. | Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2007-12-01 | | excellent | 10 | NR | NR | NR | | | | Helpful? | Clear and very accurate and much better than the Magellan 4000. Missing a compass and speech quality needs improvement. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-26 | | Big promises but not a good product | 2 | NR | NR | NR | | | | Helpful? | I purchased this unit last week because I had kind of been looking at them and was preparing for a 1400 mile trip so I decided to go ahead and get it. I had read C-net's reviews and they ranked this as one of the top 6 GPS must have units. I was impressed by the looks and features offered. I wanted bluetooth capability which this unit had and not many others at this price point. I had a few days to try it out around town and on my trip and I am extremely dissapointed. First off and probably the biggest issue is the unit is very inaccurate, I would estimate about 1/2 mile off. Not a big deal when you know your destination but if looking for a specific address it is a major flaw. It does not tell you what side of the street your destination address is on, not sure if other units do. When exiting from one highway to another where you could go multiple directions it does not tell you the direction you need to go until after you exit. Once again not a big deal if there are two exits like 12A and 12B but if there was one exit with a split, this could be a major issue, especially if it were like a spagetti bowl where it was not a simple left or right deal. Bluetooth performance, one of the reasons I purchased this unit because I had been considering a handsfree car device already, is almost unusable. The functionality of it is excellent and I had no issues paring it with my RAZR V3xx, or downloading my address book like many have mentioned, but the volume is so low you can't hear the person you are talking to over road noise and they can't hear you. There is also no way of adjusting the default volume, which is about 1/2, on the bluetooth so before I realized it was useless I found myself quickly trying to raise the volume on each call. The unit has a couple of neat features like the ability to mark stationary traffic monitoring devices like red light cameras. The problem is that once marked it doesn't notify you in any way that the camera is there, it just places a tiny camera icon at the location you marked so unless you happen to be looking very closely at the map when you approached the location you wouldn't be aware. The unit is supposed to have many known devices already marked but after driving around a city with many of them, I have found none pre-loaded. Other neat features like warnings of your speed don't seem to work either. The device has the ability to show the speed limit of the road you are on, if known, but I have found no streets that show the speed limit, even major interstates that traverse the country. You can also set an "alternate" max speed and have the unit warn you if you exceed that speed by a set threshhold. I did this and exceeded that speed well beyond the set tolerance many times and it gave no warning. I did have the above features enabled in the settings. Support on the device is horrible. There is no reference in the manual or on the company web site about when map updates, or expansions are available, how to get them, or if there is a cost involved. I have read on some forums that there is a cost for any map updates. The unit also had the ability to get live traffic updates when used with an optional cradle. Once again, no mention of if/when this cradle is available, the cost or of it at all actually on the website. You can subscribe to the traffic service though, ha. The unit does have a farily extensive POI database, even compared to other units. After initially setting the POI categories I wanted to see, I could not figure out how to further alter them. I initially selected to show asian restaurants but I never knew just how many of them there actually are! There is a category for "my poi" and In the manual it says there is an application on the CD that allows you to import your own POIs from a spreadsheet, or to import up to date lists. My CD did not come with this application and of course, there was no download for it on the website. The unit has some other negatives that may just be me nitpicking. Like it only comes with a quick setup guide, the full guide is on the CD. For a device like this that is used primarliy away from a computer, I expect a full manual so it could be referenced when you are on the road and have a question, like happened to me many times. I would also like the ability to set more than 2 favorite destinations. Currenly you can set home and work and unless any other favorites happen to be in your history you have to re-enter the address. I personally don't know any addresses other than work or home and would assume that most who would need a GPS would either. You can import your outlook address book including addresses but getting to them and back to the map is a pain. You have to exit the map application to get to the address book and once the address is found you have to restart the application which takes a minute or 2. Additionally the DC cord is a little short for larger vehicles limiting mounting options. Bottom line, this unit has great potential, it looks great and has a great interface. It was nice to have on my road trip simply for the ETA and GPS speed functions (I have larger tires so my speedo is off). Most of the issues I have listed could probably be fixed with a software update but like I stated earlier the manufacturer gives no indication of if or when one is coming, or even acknoledges any of the issues in any of the FAQs even though most are being discussed extensively on the GPS forums. Since I don't know when or if my unit will be patched to function properly, I will be returning it and I can't recommend it to anyone else. | Satisfaction | Score |
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2007-11-22 | | out of date map data and need firmware updates | 6 | NR | NR | NR | | | | Helpful? | I have been using this device for at least 6 months now and have been experiencing some annoying problems, now I feel compelled to share my experience and thoughts about this unit. The pros are pretty common knowledge and have been listed by many other reviewers, so I will not repeat them here. I'll just list the cons that I have not seen mentioned by anyone else. Some problems are just dangerous if you follow the instructions without double checking them. Cons: 1) Out of date map data - I was looking for Blockbuster closest to my position, and it took me to one that was no longer there. Searching for a restaurant a friend had been going to for years returned no result. I was looking for a street in Chino, CA. But the C520 shows that are only 2 streets total available in that city. I checked the Tom Tom and Mapopolis on my PDA, and there are more than 2 streets in Chino, and I had the Tom Tom and Mapopolis prior to the Mio. Makes you wonder how out of date the map data on the C520 is. 2) DANGEROUS INSTRUCTIONS - The device has told me to head into incoming traffic on Santa Monica Blvd. I was following the directions from W. LA to a pool hall in Hollywood. Following the instructions, I was on Santa Monica Blvd, it told me to make a left at an intersection, then make an immediate right into Santa Monica Blvd again. Looking at the highlighted directions on the unit, it wanted me to head into the other side of Santa Monica Blvd on the other side of the center divider, in other words, into incoming traffic. This happened to and from the pool hall. Good think I double checked before I followed its instructions. 3) On road where you have to make a 360 degree turn, the instructions can be confusing, the best bet is to look at the highlighted road on the screen. For example, to get on the 57 South freeway in Placentia off Orangethorpe, I was supposed to get onramp on the right hand side, follow it for 360 degrees to get on, but the device verbally told me to make an sharp left, the arrow showed me to make a left. Another example was in Irvine, it told me to get off the 5 South, turn right, then get back on the 5 North. Turned out that I was supposed to turn 360 off the ramp, then follow the side road to my destination. 4) Route recalculations for no darn reasons - I would be following the instructions to the teeth on a route that I know well, and all of a sudden, it would recalculate the route and give me the same route again. I double checked and I was on the route highlighted by the device, so why was it recalculating. This can be annoying, one time I was close to throwing it out the window. Overall, I still like this unit for many of its pros, and I hope someone will find this review helpful in making their purchasing decisions. I just noticed today that the addressing system seems to be off by 1/2 mile. For example, search for the address at 3600 W Orangewood, 92868 on the C520 vs Google or Yahoo maps. The first time I was looking for a POI here, I thought it had been moved and the POI was out of date. Now, it makes me wonder if the other POI's which I thought were out of date were actually displayed off the mark by the C520, leading me to believe that the POI had moved. | Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2007-11-07 | | Very impressive feature-set for the price | 10 | NR | NR | NR | | | | Helpful? | My partner and I had been looking for a car GPS receiver since moving to the Seattle area a few months ago and, after many hours of background reading on the net and plenty of "hands on" play with the competing models at CC, we decided on the Mio 520. Our search included the Garmin Nuvi 350, Tom Tom ONE XL-S, Mio DigiWalker 520 and the upcoming HP iPaq 310 and Mio 620. While we liked the look of the iGo8-style 3D graphics on the iPaq 310 and 620 there were no models in the store to try so we quickly ruled out the last two as non-starters. To make our decision we looked at the criteria that were most important to us - GUI design, audio quality, routing, route control, POI quantity/quality/access, Bluetooth compatibility, product maturity, support, upgrade options and price. Here are our ratings based on our own experience and background reading. Remember, these are highly subjective assessments. (1=best, 3=worst) GUI design: Tom Tom(1), Garmin(2), Mio(3)- many buttons/fonts too small on map screen. Voice quality: Tom Tom(1), Garmin(2), Mio(3)- more options needed for TTS Routing: Not tested personally but online consensus seems to be Garmin(1), Tom Tom(2), Mio(3). Route Control: Mio(1), Tom Tom(2), Garmin(3) POI quality/quantity/access: Mio(1/1/1), Garmin(3/2/2), Tom Tom(2/3/3)- horrid access method. Bluetooth: Mio(1(Nokia 5300, Moto Razr V3 both worked fine)), Garmin(N/A), Tom Tom(N/A) Product Maturity: Mio/Garmin/Tom Tom - not much in it with current lifecycles. Support: Garmin(1), Tom Tom(2), Mio(? but not expecting great support from Mio) Upgrade Options: Tom Tom(1), Garmin(2), Mio(3 - seems to depend on user-base hacks at this time but might improve) Price: Mio(1), Garmin(2), Tom Tom(3 - XL-S) Features: Mio(1), Tom Tom(2), Garmin(3) In summary, I think the Mio DigiWalker 520 has been a very good choice - for us. The Bluetooth worked perfectly with our phones and mp3's/video performed as expected - given its hardware limitations. Routes have been pretty good so far around the Seattle/Bellevue area but, then again, I don't expect miracles like some other GPS users. If I were to criticize the Mio 520 in any way, I would focus on the GUI and voice quality. I prefer a no-frills map when navigating and that's an area where I think the Tom Tom got it right but I can see that a few more street names wouldn't go astray. Oddly, the Mio has a terrific keyboard screen for data entry and all the other ancillary screens are fine but the buttons on the main map are simply too small for me and I have narrow fingertips! I also think that Tom Tom did a little better on the audio front - not too chatty, decent speaker and a wide-range of voices. I hope Mio works on that design element a little more in future models. So ... to wrap up. Mio DigiWalker 520 is a winner in our view and I will be recommending it to my friends until, either HP/NavnGo irons the bugs out in its new design, or Mio brings the 620 onto the market in the U.S. Happy trails! | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-10-30 | | Great feature set, but GPS functionality not that good | 4 | NR | NR | NR | | | | Helpful? | I've owned my C520 for almost 3 months and I am in the process of returning it. The unit looks good, and it was lots of bell and whistles, and easily hackable with custom buttons, skins, parameters, etc. However, the GPS navigation aspect is not well executed. I have the latest version of the software (I believe its the July release) and I've found the routing algorithm is not that great (I live in LA). It will take you from point A to B, but the route it picks (using economical or fast) or pretty dumb sometimes. Many times it will tell you to turn right and then left at like 4 times in a row instead of just "go straight for 4 blocks and then turn right) (imaging a stair like route instead of a right angle). Another time it kept telling me to get off the freeway and drive on a street parallel to the freeway and then take other surface streets to get on a second intersecting freeway instead of the faster and easier route of just maintaining my position on the freeway I was already on and then connect to the second freeway. Moreover, if you don't follow the unit's direction it will restart (it happen to me today like 4 times within 2 hours). Good - Gets GPS signal very quickly (less than 30 secs) - Nice looking - Lots of functions, including TTS (text to speech) - Split screen is nice - Easily hackable to add more skins, buttons, functions, etc - BT, video player, MP3 player, calculator, MS Outlook sync Bad - Interface is not intuitive, although you'll eventually get it - Poor routing engine - TTS is hard to understand sometimes. - Does not tell you side of the road of your destination - Reboots by itself from time to time - Hard to get BT to work reliable I personally think routing engine is the most important part of a GPS, and this unit usually gives pretty dumb routes. | Satisfaction | Score |
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| Overall satisfaction | 4 |
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| | | | | | | Amazon.com customer | 2007-10-13 | | excellent GPS for the price | 10 | NR | NR | NR | | | | Helpful? | This is my second GPS (I had my first one for about two years). I can say that with all of the people bad mouthing the unit, I was at first a bit worried about how it would perform. Anyhow, I didn't experience any of the bugs that seemed to be existent in the previous reviews. Just for your reference, i have a v3.3 map and its dated July 2007. I'm guessing they most likely updated all of the GPS knowing there were bugs with the ones they first came out with. As with TTS, it was nice and clear. I can understand how people are saying its "robotic" but in reality, it all depends on which word she is trying to say. I live in Los Angeles and with some street names being in Spanish, of course it's not going to pronounce it the way local people would. But, with ordinary words like "Continental, Kentwood, Venice, Overland...etc" the TTS had no problem pronounciating the words just as a human would. Anyways, I wouldn't find it strange for some words to sound robotic. After all, "Samatha" the TTS voice is a robot. But its nothing that would really bother you if you heard her say 2 words out of 10 words "robotically." There was no stuttering (again this might be because they updated their software for the GPS sold now) and the directions were clearly understandable. Some people had problems connecting their RAZR to the unit. I thought at first oh well I'll just have to give up that option, but to my surprise, I was able to pair my RAZR V3 to the C520. When you do the phone paring, it might help to select the button "Mobile Phone" (located on the main screen right when you start up your GPS from shut down mode) and do the connection with bluetooth in that menu option. Have the GPS "search" for your phone while its on discovery mode. A lot of reviews I read stated that the GPS freezes while trying to connect. However, I really think they just didn't wait long enough. It takes like a minute for them to pair so you just have to be patient and wait till it connects. The battery life though really only last about 2 hours. I've read somewhere it's about 4-5 hours, maybe from a cnet review but at least when I used it (w/o Bluetooth powered on) it ran for about 2 hours or so. I'm not surprise and I wouldn't complain either. It's such a slim GPS that there is a limit to the battery capacity it can fit within its shell. Also, its lightweight. Thus, a longer lasting battery would only make the GPS bulkier and heavier. A lot of people had problems with plugging the unit in since it came straight out of the bottom of the GPS. I recommend buying an "L" shaped plug for the USB. I had one that came with my RAZR and now I use it for the GPS. It basically has the same male and female end of the usb but they are 90 degrees from each other, thus give the "L" shaped plug that would fix the problem for people who dont want their GPS situated too high off the dashboard. The TTS and bluetooth problems were the most frequent ones I heard and I just wanted to state for the record that none of these problems occured in the one I got. I bought this on amazon (obviously) from a vendor named "6ave" or sixth avenue electronics. Perhaps they have ones that aren't defected anymore. All in all, I think this GPS was a great deal. You simply can't find another GPS with all of these functions in it for under $300. Also, with its neat widescreen and slim form factor, it's super pleasing to the eyes and makes passengers admire your new high tech toy haha. People seriously complain too much about this GPS but to my opinion, I just think they are way too picky. With Mio putting out this product with TTS and Bluetooth for under $300, I'm surprised people still buy expensive models like Garmin Nuvi. Also, a lot of the past reviews were dated right when the GPS was first sold (I think around May 2007) which obviously had lot of bugs in it. However, I bought this unit in October 2007 which is almost half a year later and it seems to be in good shape now. A good lesson learned: never buy a product when it first comes out....companies know these bugs are there but they are forced to launch their product so they figure they'll fix it later since its covered in the warranty....however, I just dont think the shipping costs and time to send my GPS back to them would be worth it. It's smarter to buy a product after some time it has launched on the market...on a side note remember the Wii straps that kept breaking off? | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-09-29 | | Best choice for budget-minded | 10 | NR | NR | NR | | | | Helpful? | (This is revised review after 2 months of heavy usage) Car GPS is for *helping* people, not to *replace* people. So my 5-stars opinion is based on that by setting the right expectations. Not to write a long essay, here's something for busy and impulsive potential buyers: Thumbs-up: 1) Type-ahead 2) Bluetooth 3) Good screen size for fat fingers 4) Lotsa POI (very up to date) 5) Much more features (many customizable) than others 6) Relatively fast satellite signal locking 7) No force-U-turn when doing route recalculation 8) Large display with dual-panes - very very handy indeed 9) Map position is mostly super accurate Thumbs-down: 1) TTS - Instead of saying "taking the next right" the voice would say "take the next drive". 2) Route optimization is global, not per route. This really stinks. For example, if you set the default to SHORTEST, and for one route you need to go FASTEST (like, when local traffic is real bad and you don't mind taking the longer highway route), you have to exit the current map and go to all the way to top-level config to change the algorithm and then drill back down again. Are you kidding me? You could also tweak it at the low level but who would do that when you drive? 3) Community off-target: If your destination is a large community, the street # could be as off as 4 blocks (you'd still be on the same street, but you'd know you're off) 4) Bluetooth volume is not loud enough when you're driving like 60mph 5) Jumping on-and-off on parallel roads. If you happen to drive in Brooklyn's I-278 area, you will be amazed by how you'd jump off the I-278 bridge to 3rd Ave (which is parallel and right underneath I-278) and then jumped right back up. The software does have a way to determine if you are on the bridge or on the road underneath it, but it's not perfect. 6) Route re-calc: The good thing is that it doesn't force you to U-turn. The bad thing is that it doesn't make you to U-turn when you have to. Like, if you miss an interstate entrance, I may not wanna drive 10 miles all local to the next one. Not a big deal, you just need to know this is the characteristics and you must work-around it by making an U-turn yourself, thus forcing the software to pick the original route again. 7) Battery life is quite miserable when bluetooth is on. 8) No hardware volume control - you'll find this most annoying when you feel the TTS is getting too chatty Not-your-complaints: 1) Why people moan about maps not up-to-date? You know, the maps will *never* be up-to-date. And if you didn't go cheap and buy those refurb units, you won't be driving on a road that the unit doesn't show. :-) 2) Why people moan about driving in the black mass when in a shopping center? This is not a joke. When you're in a shopping center, the map would show a black area with no road, as if your car is an speedboat cruising in the Great Swamps National Wildlife Refugee. But hey, you know better than the machine. In general, I found local routes having more room to nitpick than longer routes (this is also true with the Garmin Navi 350 and TomTom I borrowed from my buddies). I usually turn the unit off when driving local. When I got detoured to unknown roads, or I am going distance, this GPS does the job very admirably.
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| Overall satisfaction | 10 |
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