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| Amazon.com customer | 2007-12-19 | | An Owner's Review | 10 | NR | NR | NR | | | | Helpful? | I have been using my Kindle for over a week now. I am extremely pleased with it. Lately though, I have been annoyed by some of the reasons people here give it a negative review. By both owners and non-owners. I would like to offer my views on some of the most common negative points you will see on the reviews. 1.The lack of back lighting: The Kindle is designed to be a replacement/alternative to paper books. My paper books don't have back lights. Why should the Kindle? I read in bed just like I do with normal books....with a book light or a lamp. Also back lighting would drain the battery faster and most importantly.....Strain My Eyes! I don't want to read anything that will make me physically uncomfortable after 10-15 minuets. 2.The battery only lasts a day or two. Turn off the wireless. It's easy. It's next to the On/Off switch. Use it only when you need to. You will get about a week on a charge. 3.It's expensive. You may as well just purchase a cheap laptop. Then you can read ebooks and do thousands of other things: Even though a laptop is portable and a nice to have machine, it doesn't come close to the portability of the Kindle. The battery doesn't last half a day. Plus back lighting. (See #1). I don't want a Kindle to help me with my taxes, edit video, or play games. I want a Kindle to display books, lots of them. It accomplishes this VERY well. 4.MP3's only playback in shuffle mode. Go buy an iPod,Zune,Creative Zen or any of the other hundreds of mobile players. Once again, I want an eBook device to show me books. 5.Just go buy a PDA. You can read books on those. Yes one could but you have to put up with tiny screens, eye strain, and poorer battery performance. 6.Sony's Reader is cheaper. And Sony's online book store is as expensive as the hardcover edition and way less selection than the Kindle bookstore. 20,000 vs. 90,000 hmmmm... Plus the Sony Reader doesn't have anything like Whispernet. 7.No PDF support is a deal breaker! The Kindle does have experimental PDF support. Amazon is working on full support. Just Relax. 8.Kindle books are locked down with DRM. No Kidding. Do you honestly think right now It wouldn't be? With the MPAA and RIAA suing companies and private citizens left and right, causing the defendants costly legal fees, Amazon must take steps to protect themselves.Do you think the publishers and authors would allow Amazon to sell their electronic versions of works without copy restriction? I don't like it either but I understand it. I'll deal with DRM in some capacity until somebody comes up with a solution that's good for both sides. In conclusion I love this thing. It does what I expect an ebook reader to do and it does it well. Kindle books are more affordable than hardcovers and most paperbacks. I can buy books without a computer. It's possible to read a few chapters before buying books is great. The portability of it is fantastic and the store has an amazing selection.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-07 | | Great First Edition! | 10 | NR | NR | NR | | | | Helpful? | A couple notes right away: 1. I live in an area of Western SD that does not have EVDO. You can download your books and copy them to the Kindle via USB. However, you can not download samples. 2. This is regarded as an "electronic device," so, unlike a real book, you can not read it while taking off and landing on airlines. A minor inconvenience. I travel a lot and like to read. I often leave the big books I'm working on at home (i.e., Friedman's "The World is Flat"), just because I'm weighted down enough with computer, etc., when I fly. I often just take paperbacks for that reason. I've been on a couple trips with the Kindle, and I'm glad I paid the bucks to be an "early adapter" of technology. On my most recent trip, weather delayed my flight. On the two day trip, I completed two books and started a third. Most of the time, I buy several books at a time, so I always have one ready to go when I finish the other. But, the spare book I take with me on my trip is usually in my checked baggage - and the rest are at home. On this trip I was able to instantly download another book and keep on going. I'll be moving into an area with EVDO soon, so I'll get the full benefit of the abilities of the Kindle. There are many areas that can improve as time passes, but this was a well thought out product for it's first release. The readability is much better that I anticipated. I'm now glad that it is does not have a back light. You can read it with low light, and adjust the text size for the times of minimal light. It was a hit on one of the flights, with several flight attendants and passengers handling it and asking questions. The $400 price tag made a few gulp. Over time, the features will improve and the price will drop as other manufacturers enter the fray, as well. I don't regret my investment for a moment. If you want to wait, go ahead. But I'm taking a lightweight device that stores lots of books, and my guess is that I won't be buying many books anymore. I'm in agreement with many - there is the annoyance of not being able to set it down, pick it up, or handle it without advancing pages. I can live with it, but there is no need for the height of the page controls - there is a better solution. Graphics will improve with time - and color will be added. For the short term, Amazon needs to focus on pdfs and graphics in books. I read a leadership book with a number of charts that were unreadable. There is no ability to enlarge the graphics as there is with text. A pdf file that I e-mailed was virtually unreadable because is puts the file full page on the screen and you cannot zoom in. There is a confirm action required to delete material, but not to buy material. In showing the unit to someone, they asked about a specific book. I shopped the store and went to download a sample. Because the sample is located right next to the buy action, when I was showing it, as I went to hit the download sample, I didn't directly press the wheel and it slipped to BUY. There was no confirm and it immediately downloaded the book and charged me $9.99. I hit the return to bookstore and deleted the book, but so far, it is still listed in my purchases and my credit card has not been credited for the return. Online, you have to mouse up to the one click, and this is not an issue, but having the sample right next to the buy means there is no room for error. A simple click to confirm would be welcome - especially as using the wheel is new when you are lightly holding the book. I have read reviews from people that would like to see this come with a back light, e-mail, mp3 improvement, and other functions. I have an iPod nano for music - I don't want the Kindle to be an mp3 or video player. I have my smart phone and notebook for e-mail. I would really like to see the focus on being the best book reader you can buy. The battery life without the wireless feature on is excellent and will improve. Going online is nice to follow up on searches, but I don't want to compromise the readability, size and features of the book/magazine side of the Kindle compromised to make this a mini-computer. Let it be about the books. I have tried reading books on my PDAs and I recently purchased an iPod Touch to be able to watch videos on the road. Reading on those devices never worked for me. The Kindle does. I think they could save on keyboard real estate, increase the screen size - and keep the unit size the same - but it is nice as it is. I am excited to watch the growth of the Kindle and other devices that will try to rival it. It will make this an even better product. For me, the ease of use, readability and flexibility of being able to download new books instantly makes this an excellent purchase. My kids always laugh at me for buying the new "toys" on the market, but with the Kindle, they can't wait for version 2.0 to come out so they can get their hands on this one. One final thought about the copy protection. iTunes allows 5 computers to be authorized, Audible has multiple authorizations allowed - even my Garmin maps allow for two GPS units. If Amazon would allow 3-4 authorizations per book, this would be a no brainer - they'd hit a home run. In our family we circulate the better books we read. I know what each of my kids enjoy. I think we ought to have the opportunity to share these books. Other services allow this - I don't see why Amazon can't. If we could trade books among 3-4 users, there would be 3 new sales of the Kindle immediately in my family. We're not talking mass distribution - just the practical ability to share with a couple family members or close friends. Kindle Version 1.0 has been a satisfying purchase. I'm excited to see the growth of this media in the future. I know there are some that long for the physical book in their hands, but this is the future, the same way that mp3 and video has gone. Get over it! Enjoy! | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-06 | | Read the manual. Please. | 10 | NR | NR | NR | | | | Helpful? | After having read through hundreds of these reviews, I find a common thread regarding some of the shortcomings of the Kindle. It's repeatedly mentioned that it's difficult to hold the Kindle without clicking on the navigation buttons. Sure. For about 5 minutes. Until you read the manual. It's mentioned that the cover that comes with the device is flimsy, and that the Kindle falls out all the time. Sure. Until you read the manual. It's pretty clear from reading the instructions: The Kindle was designed to be read while in the cover. If you do that, you'll find it much easier to have your hands in natural positions that tend to not result in excessive clicking about. Oh, yeah, after you read a bit, you tend to wind up having the thumb that may periodically rest on the "next page button", find a natural resting place on the groove through with the silver selector travels. But put the Kindle in it's cover. And if you read the manual, you can see there is a small clip that is designed to slip into the groove in the back of the Kindle to hold it in place. Just push the device solidly into the cover until the clip is in that groove. If the Kindle is falling out, you haven't set it into the cover properly. As many others here have indicated, it's not difficult to put the Kindle into sleep mode prior to closing the cover. Get into the habit. Really...the angst about a couple of things that are really easy to fix through habit and reading the instructions. It's ironic that so many don't read the instructions about this reading device. I really appreciate the device and don't have issues around handling it. I read all the small print before ordering. I don't have any problem with the fact that this is not a PDA or PC. I also don't have issue with the possibility of losing the free "right" to surf using the experimental browser if the expense becomes too much for Amazon. It's about obtaining content and reading. And that, folks, is what the Kindle accomplishes most successfully. Highly recommended. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-05 | | First impressions | 8 | NR | NR | NR | | | | Helpful? | I received my kindle a few days ago and have to say I am impressed considering it's the first product alike from Amazon. Although there are many-many small incremental improvements to be made, I am very happy thus far. Out of the box, the packaging is well designed and opening was a pleasant experience. I ignored the instructions and began using the book immediately. After ordering, I purchased several books online along with samples of periodical and other potential books. After ten minutes from activating the reader(on switch), my material appeared in the home page, really nice. I believe the overall fit and finish of the unit is better in person than pictures shown on the internet. Plus I had the impression from many reviews that the finish was below standards, but also note most were comparing this to Apple's iPod. The Kindles plastic material, though white in color (not my choice), has a slight textured finish and along with the weight density of the unit overall, presents itself as a quality device. I know many video bloggers and reviewer bashed the back rubbery panel for whatever reason, but I believe it provides a sturdy back adding to the finish and keeps from slipping past my fingers. The display is EXCELLENT. I'm an electronic product designer and have not seen anything like this before. Although it only has 4 shades of gray compared to the Sony's eight (which I was about to buy beforehand,) it is very crisp and legible. However, some reading material just does not display well. I downloaded a mathematics book sample (yes, nerd) and the math symbols were fuzzy and less sharp that regular text. I believe this will be addressed in the future by the Amazon designers. Not a biggie for me now; later, maybe. This will be an excellent device for having engineering formulas handy for engineering professionals, but obviously this can be addressed in the near future. Many have complaints about the speed of turning pages. I think it is just fine. There are times when moving about from one book to another where it has longer (1s) delays. But mostly during a typical read session, turns fast enough for my impatience. I also read about confusion over the back button located on the lower right side. For the tech savvy and younger generations, this should be clear after reading the instructions, but obviously not intuitive enough for many non-web browsers. Again, I like it, but many may not. The rolly-polly button is nice, but make a loud "click" when pressing for a selection. Maybe not a big deal to most, but your sleeping companions may bark after a few CLICKS. Bugs me anyway. Many complained about the menu system and claimed it's a "blank" from the old days. I say big deal. It does not bother me... seems intuitive enough for my likings. The download speed where I live is slower so I am not happy about this, but not a show stopper whatsoever. Traveling about the states, I'm sure this will improve. Browsing for books and periodicals online with Amazon takes forever. Not sure about this yet. So....Happy I purchased this over the Sony Reader? Yes. Bigger book selection was the main reason. One would have to guess that Sony worked with Amazon and could not reach a mutual agreement. Too bad, because I liked the Sony too, but the selection is blah. Happy about DRM? No, but now I will carry less weight when traveling and have more to choose. Think there is something better and less expensive in the near future? Of course, but I am an early adopter and don't mind paying the extra $$ for something I think will improve my daily life. Hope this helps as I know many of the reviewers provided me with great insight before pressing the buy-button. I really loath non-owners bashing the device without anything but a frail non-experience opinion. Get a life. :-)
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2007-12-02 | | Great Product | 10 | NR | NR | NR | | | | Helpful? | I spent about a 5 days with Kindle. Here is the real truth about how it is. As for the wireless it is very good at least in the New York City area. I have been using the amazon web site to select content and then have it delivered to Kindle. As for free content, Project Gutenberg has a large number of classic titles, including Dickens a Christmas Carol. I saved the html format and had Amazon send it wirelessly to Kindle for $0.10 (less than a phone call). Overall, the content is easy to load and from what I have seen at least for newer books they are available on Amazon. The Wall Street Journal Kindle eddition is very good. The big point is readability. Page turns are reasonably quick however, the screen does flicker as it turns pages. Not for a long period as some have claimed and certainly not for 2 seconds. The text is wonderful. For those of us with older eyes (40+ years), being able to make the text larger is wonderful. I have set the screen to level 4 and it is very readable without glasses. Overall a wonderful product akin to the 1st generation iPod which was revolutionary. WHO SHOULD BUY: Should Buy You should order a Kindle if you (i) read multiple books at the same time, (ii) travel a lot and want to receive WSJ or NYT every day wirelessly, or (iii) enjoy classics available on Gutenberg. Should Not Buy You should not buy a Kindle if you (i) enjoy borrowing library books, (ii) read a single book at a given point in time, (iii) find an iPod complicated and unnecessary (Kindle is a life made better through technology type product and those that dislike technology will not like Kindle). Overall, for most people, once they get through the purchase price, I do not believe most readers will return to print books. The real market which is not available yet, but which Kindle is a natural product for is the text book market where high school and college students carry 10s of pounds of books daily. If a student (I am thinking of my children not me -- see prior comments re: the condition of my eye sight) could carry every text book on a device that weighs less than a pound and each text was searchable, it could revolutionize the manner in which text books are used and purchased. GREAT EFFORT AMAZON. WE ARE LOOKING FORWARD TO USING KINDLE AND SEEING WHAT COMES NEXT.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-02 | | someone finally sat down and figured this out | 10 | NR | NR | NR | | | | Helpful? | I've owned e-book readers since they started coming to the marketplace: Gemstar, Rocketbook, and the Sony Reader are just some of the devices I've used. They've all been very good attempts, but lacked a few things, most notably the ability to get what you want, when you want. The Kindle finally addresses that issue. So let's do a very abbreviated good/bad list for the Kindle (I'm sure you're sick of reading these by now anyway). Outstanding: - The ability to "get it now" when you want a book. No waiting until you can get back to your computer to see if 1. the publisher has been gracious enough to allow you to buy the book electronically and 2. if the publisher is going to charge you full price for an electronic book. You can now find out immediately (well, within a minute), and get the book. I used to always hear about a book, and inevitably forgot the title by the time I got home to download it (assuming it was available, of course). - The e-ink display is outstanding. It literally is like reading a piece of paper, and doesn't detract from the reading experience in any way. To address the "flashing" of the display when you turn the page: this is something the Sony Reader does as well, and seems to be a function of using an e-ink display, not something that is a design flaw with the Kindle. - STANDBY. The Kindle has a standby mode (as opposed to having to boot the reader up and shut it down each time), and it's got some snifty images (that's "sweet" and "nifty") it uses as a screensaver. Very nice detail. Not so outstanding: - I love the option to have the "next page" buttons on either side, but it makes handling the unit a bit awkward, as I tend to accidentally advance to the next page when I pick the unit up. Small irritation, but the ability to disable those buttons would be nice. - The cover isn't the best. I'm sure there will be the standard aftermarket covers cropping up soon, but the cover that comes with the Kindle could use some work. It's very stiff at the binding, which makes it a bit difficult to fold back over on itself (as suggested in the documentation). I've found myself taking this thing everywhere with me. The ability to read a huge array of books, magazines, and (especially) blogs has me totally addicted to reading again. I haven't been able to find a single book *over* $9.99 - big fat kudos to Jeff Bezos or whoever negotiated that. I like Jeff's comment "it's an e-book, so it doesn't seem fair to charge retail price for it". That's in sharp contrast to the Sony Reader, where you get to pay full retail price for the books they stoop to offer. On to the DRM issue. I kind of have a "so what?" opinion about it right now, and here's why: e-book readers are essentially still in their infancy, as publishers are taking a very RIAA-like stance to them. They don't understand this whole electronic thing, so if it ain't broke, then why fix it? This isn't a proven market as yet, so we can expect nothing but resistance from the publishers, who will *insist* DRM is a part of the deal. However, as e-book readers proliferate the same way MP3 players have, having a DRM-free reader will eventually become a selling point, and publishers will be scrambling to offer their content electronically. Look at iTunes - they're just now starting to offer unsecured MP3 files because the market has been proven. We can't blame Amazon for the DRM issue right now, as I'm sure that was a huge condition on the publishers' part. Look - either be an early adopter or don't. If you are, there are going to be some things you won't like, but don't throw the baby out with the bathwater on this one. The Kindle is *definitely* worth the time and money. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-02 | | More Kindle experiences from an actual user | 10 | NR | NR | NR | | | | Helpful? | I received my Kindle three days ago. Before I go on, let me say that I love it and already prefer it to a mass market paperback or hardback book. In terms of comfort, I'd give it about the same rating as a trade paperback, but after using the Kindle, I'd choose it over all three. Other reviewers have given you an accurate account of how it feels to use the Kindle and the reaction of actual users has generally been very favorable. Rather than duplicate what they've said, I'd like to talk about my initial experiences with it. The first hour or so, the Kindle felt incredibly awkward. I couldn't touch it without pressing a button somewhere. Step one, and the hardest step of all, was learning how to hold it. The next challenge was learning how to navigate the menus. They're straightforward and easy to understand, but even though I'm an experienced computer user, I still got lost at one point. I was in the content manager, which looks a lot like the home page. I could see all my books listed but none of them would open. I had downloaded and read the manual while I was waiting for the reader to arrive. I couldn't figure out how to get back home so I opened the manual on my computer and a quick glance let me figure out where I was and how to get where I wanted to go. For the record, there's a home button on the Kindle keyboard to the left of the SYM key and it takes you right back to the list of books on the reader. The next challenge was wireless service. We have Sprint in my area, but I quickly found the reception isn't very good. I had pre-ordered several books and some of them were on the Kindle when it arrived. I waited for the rest to download, but couldn't get a wireless signal stronger than 1 or 2 bars and it seems to take about 3 bars to receive downloads or visit the Kindle store in anything approaching a useable manner. I finally decided to leave the Kindle on and see what happened overnight. The signal must have been strong enough at times, because all my books and the welcoming letter from Jeff Bezos were there in the morning. I'm downloading books to my computer now. It only takes an extra minute (literally) to transfer them over the the Kindle, so that's more than acceptable. I only had a few hours to use the Kindle the next day. I was still searching for a comfortable way to hold it and so conscious of the device that I had trouble getting lost in the story. But there were moments I did and I could see that it was only a matter of time until I adjusted to the newness and forgot about the device. By the third day, I'd done that. Reading on the Kindle is a great experience and I can't wait to get back to it when I have to go away and do other things. The huge plus is the quality of the display. The text is so close to that of books, I can't tell the difference. What's more, it looks just as good in full sunlight as it does indoors. I think the gray background is just right outside, but a little dark inside. On the other hand, it may be easier on the eyes than a lighter one -- I can't tell that without seeing the difference. I'm willing to bet Amazon spent a lot of time testing this and I trust they chose the gray level they thought gave the best reading experience. A little about ergonomics. The Kindle is heavier than I expected. It weighs noticeably more than a mass market paperback, but it's also noticeably lighter than a hardback. It comes closest to a trade paperback in terms of weight and size. The keys on the keyboard are tiny, but useable. Some people have written about the delay before letters show up on the screen. I just watch they keys and by the time I look up, the word is there. A few other notes: Searching all the books on the Kindlle is fast; it only takes a few seconds to find two words of text in approximately 40 books, some quite long. The choice of font sizes is great. The default was the third setting and that's the one I ended up using. I compared the Kindle version to a paperback copy of the same book. At the third setting, the Kindle had the same number of words per line, but only 16 lines on the screen versus 32 in the printed book. The words per line went up or down by 1 or 2 for each change in font size, and the number of lines on the screen ranged from 26 at the smallest size to 11 at the smallest. 16 lines per screen is fine and it doesn't feel like I have to page forward too often. The Kindle is secure in the cover, but it did help to lift the plastic tab on the back cover slightly (and carefully). I think the tab was meant to catch in the recess on the back of the reader and secure it, but am not sure. For those who think the Kindle is ugly, it's much better in person. I believe the pictures don't do it justice because the right side of the book slopes out and down. If it dropped off sharply like the left side does, it would look more symmetrical. There's a good reason for that design and you'll understand it as soon as you hold the reader. As for style, compare an older Apple product to a newer one. Their looks change radically and what seemed so modern and fashionable a few years looks totally out of date now. Fashion comes and goes; uncluttered, classic design still looks good years later. Finally, how do you hold your Kindle? If Amazon advertised, that's the commercial I'd tell them to make. There are lots of ways. One of the most comfortable is to place my thumbs on either side of the amazonkindle logo and let the book fall back against my open hands. The other is to hold it between my hands about halfway up. When I do that, my left thumb rests on the book cover and lies along the side of the reader, while my right thumb rests naturally on the page forward button. Now I've learned how much pressure it takes to activate the key, I don't have any trouble pressing it accidentally. After some of the negative comments, you might wonder why I'm so happy with my Kindle. The reason is simple: it does exactly what I wanted it to do. It lets me comfortably read lots of book at a lower cost. It will pay for itself in 1-2 years. I don't have the space to keep all the books I buy, so it doesn't matter if Amazon stops supporting the product someday. I will still have read the books and that's what counts. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-01 | | It's great for reading books! | 10 | NR | NR | NR | | | | Helpful? | People seem to be complaining about this product because it's not more computer-like or iPhone-like. It can't do pdf files, or it's tough to load documents or whatever. If you mostly want to browse the web or read pdf files or Word documents, go get another device -- that's not what Kindle was primarily designed for. But if you want to read books, it's just a dandy product. I read constantly; my house is overrun with books. I've been looking for the perfect electronic reading device for about 2 years now. I have computers and laptops and pdas and, yes, you can read stuff on them, but it just is not as comfortable and convenient as reading a book. And finding e-content has always been a problem, too. Material is out there, but it has been tough finding books I really wanted to read. When the Kindle was announced, it was clear that it was the product I was looking for. I was able to protect my wallet for only about 4 hours before I headed for Amazon checkout. I did not care about newspaper subscriptions or browsing the web or the ability to load other types of documents; I only wanted to read books with it. WhisperNet was an added bonus. The Kindle is the closest thing I've found to having a book in hand -- actually it's better because you can turn the pages without putting down your coffee, regardless of which hand your coffee is in. I like how "booklike" the Kindle is in terms of its size and shape and weight. I like that I can have smaller text with more text on a page during the day when I'm wearing my contacts and that I can bump up the text size for reading in bed without contacts. I like that I was able to start reading a downloaded book within 5 minutes of taking the Kindle out of the box -- it was a no-brainer. I like the fact that there are so darn many books available, and more coming. I like being able to get a sample for free and read a bit to see if I like an author's style before I make a purchase. I love that when I finish a book, I can get another book within a minute. I'm thrilled that I no longer have to choose among books to pack for a trip but can take a bunch of books without taking more room than a paperback. The device has a number of 1st generation design flaws, but within a week of receiving the Kindle, I'm finding those flaws pretty easy to work around. If you're an avid book reader, I think you will appreciate it as I do. Yes, it's expensive, but I suppose you pick your luxuries and this happens to be mine. Think of all the trees you may save if nothing else. If the device sells, the technology will improve, sharing arrangements will be worked out, and the cost will come down. In the meantime, I'm quite happy I made the purchase. The weather's dreary right now, but coffee's brewing, the fireplace is putting out some warmth, and I'm off to curl up with my Kindle. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-12-01 | | A FIRE TO BE LIGHTED: A REVIEW OF THE KINDLE | 8 | NR | NR | NR | | | | Helpful? | "A mind is not a vessel to be filled, but a fire to be lighted." -- Plutarch Our deepest and most ingrained habits are the ones we don't realize we have. We put our clothes on a certain way; we brush our teeth a certain way; we walk the same route on our evening strolls; we arrange our water glass and plate and silverware just so. And it's all unconscious, almost at the level of reflex. And if we consciously try to break out of those patterns for whatever reason, the brain responds with alarm: this feels *wrong*. People who love to read tend to form this attachment early and carry it on through their lives. They also tend to form reading habits which become every bit as deep and ingrained as the ones mentioned previously, and feel the same discomfort -- even alarm -- when something comes along to disrupt those habits. For example: I am a "clean book" sort of person. I treat my books with care, even if they're paperbacks I bought for a dollar at a garage sale. I don't allow my books to be marked up, I never dog-ear pages (that's why bookmarks were invented!), and few things irritate me more than people who mistreat a loaned volume by cracking the spine to get it to lie flat, or bend the cover and pages over so the book can be held with one hand. And yet I know people who are enthusiastic annotators and highlighters of books, cramming the margins with notes and comments; people who consume books as a glutton consumes meals, nearly destroying their book in their pursuit of what lies inside. But what strikes me about both types of readers is that these habits revolve around the book as an object rather than the information the book contains. Many of the habits are built around the advantages and limitations of the book: the form factor, the weight of the thing, the sensory appreciation of the book as a work of art quite apart from the information it contains. But these habits extend even to the act of reading itself. I am one of those people who have several books going at one time: fiction, non-fiction, and a bit of poetry for leavening. My tastes are eclectic, ranging both wide and deep, and have grown more esoteric as I get older (sometimes to the point that I have trouble even *finding* the books I wish to read, since they have often been long out of print and may have been very obscure to begin with). But other readers are perhaps more interested in reading only within certain forms or genres; they may prefer to read as one might chop wood -- just keep chopping until the entire cord is split and lies neatly stacked by the shed; then start on the next cord. Some read only bestsellers; some focus on biographies or cookbooks or physics books or humor. In time these preferences can sometimes deepen to a kind of spiritual *need*; a reader without available books is a sorry creature indeed. The Amazon Kindle promises to disrupt (or abolish) many of these habits, and is likely to produce a rather profound sense of dislocation in many book-lovers of whatever habit-driven bent. For one, it asks a reader to give up the *sine qua non* of reading: the document in the hands. Whether it be a book, a magazine, a pamphlet, or a scroll of parchment; Amazon wishes the Kindle to be the window through which you perceive the world the writer intended you to see. So the Kindle must be judged in the same way a book is judged -- not only by what it *is*, but how well it transmits the information it *contains*. THE THING ITSELF The Kindle's core audience is that of (well heeled) avid readers who are heavy users of the Amazon service. The unit itself is about the size of a trade-paperback book, and uses the E-Ink screen technology which provides excellent text display and battery life at the expense of refresh-speed and (at present) color. That said, the screen is very crisp and clear (much more so than a regular backlit LCD screen). Screen captures and videos don't do it justice; you have to see it in person. It is very easy on the eyes and does compare very well to text on the printed page. It also has a feature that should be a boon to older readers or those with eyesight problems: you can dynamically change the font size from small to quite large. This means that many readers will now have access to many books than they might have previously since many books are never made available in large-print versions. The quality-of-life implications here are huge, and should be emphasized -- this device has the potential to dramatically improve the lives of many people. The Kindle is very much a version 1.0 device. It suffers from usability flaws in both hardware and software. In particular, the large paging buttons on the unit's sides are badly-placed -- it's almost impossible to handle the device without accidently turning pages in the document you're reading. The keyboard, while adequate, takes up too much real-estate; future versions should feature a slide-out keyboard such as that found on many cellphones. The fit and finish of the unit seems a bit rough as well, although it does not feel flimsy. Only prolonged use will determine if the unit will stand up to my reading habits. The software environment is pretty well-done on the whole, but I would have liked to see better grouping/categorizing of books; if you keep hundreds of books on this device, it's more difficult than it should be to find the one you're looking for (especially if you can't quite remember the title). I liked the scrollwheel and small LED display. It provided a fairly intuitive and easy-to-use way to navigate the device while at the same time being unobtrusive. In contrast to many other gadgets, this one should be easy to learn even for the most technophobic of people. If you can use a cell phone, you can use the Kindle. The use of EVDO rather than WiFi was a very intelligent decision. The problem with WiFi is that it doesn't have very wide coverage inside the US as yet, and often can present technical problems due to the competing security standards. EVDO is far more widely available, and is plenty fast for the Kindle's purposes. It's also "free", which means that there is no monthly charge for wireless service. (However, I suspect that the costs for EVDO access are simply built into the cost of each Kindle, which accounts for the somewhat high price.) But Amazon offers more than just access to their own store via the wireless link: you can also access Wikipedia, and there is an experimental web-browser included that does just fine for text-heavy sites. I had had no problems using EVDO, and Amazon is telling the truth when they say that a new book can be bought and downloaded in under a minute. I also found Wikipedia searches to be quite fast. THE LIBRARY Whatever technical merits the Kindle device has would be negated entirely if the catalog of available books is weak. In fact, it is the availability of books and not technical constraints that has held back the adoption of e-books until now, and Amazon is uniquely placed to overcome that hurdle. The Amazon Kindle store already has over 90,000 titles at launch, with more sure to follow. This catalog includes not only best-sellers and other popular titles, but a good selection of older works. For example, I found a Kindle version of Edgar Lee Masters' "Spoon River Anthology" for less than three dollars! Amazon can bring their bookselling prowess to bear in a way that their competitors (like Sony) cannot. They have good contacts with the major and minor publishing houses; they have a good reputation with both their vendors and their customers; and they have the technical infrastructure to manage a virtual bookstore on this scale. If the Kindle proves successful, I expect the back-catalog to grow by leaps and bounds...and this is where the true potential of the Kindle will emerge. Imagine being able to immediately find and download rare, out-of-print, and hard-to-find works! (As a lover of classic Sci-Fi, I've long been frustrated at how hard it can be to find clean copies of works by Andre Norton, Roger Zelazny, Harry Harrison, or John Brunner. Just try to find a decent paperback copy of "Shockwave Rider"!) THE VERDICT For a first effort, I find the Kindle to be a flawed but worthy experiment. Its high price is somewhat justified by the addition of free wireless communication and the reasonable price of most of the books in the Kindle catalog. One of the toughest hills the Kindle will have to climb is in breaking the reading habits of a lifetime, and the design defects of the unit itself make that climb a more arduous one. However, I'm finding that the benefits far outweigh the drawbacks. And there is the kind of miser-like pleasure that only other bookworms will understand: the pleasure inherent in knowing you have hundreds (or even *thousands*) of books lurking in your pocket, waiting to be pillaged. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2007-11-30 | | Good Overall Product with a Few Minor Design Flaws | 8 | NR | NR | NR | | | | Helpful? | I bought this the day after it came out, and I've been using it for the last few days. I have to say, I'm generally not an early adopter of technology, but this really hit a chord with me. I had looked at the Sony reader several times, and liked the product, but didn't think there was enough content available. I travel frequently and read a lot, so this product really appealed to me. Here's what I like: - Very easy to read books. The screen is well designed, and the eInk looks great. I could read easily in low light with no eye strain. - Downloading new content is simple. It works exactly as advertised - the Kindle came pre-linked to my Amazon account, I went to the "Shop" page on my Kindle, found the content, and it downloaded in less than a minute. I had pre-ordered a few books from the Amazon website, and they were available as soon as I turned the device on. - It's small enough and light enough to throw in a laptop bag and not notice. - Good selection of content at reasonable prices. You can certainly do better on some items in hard-copy if you're willing to shop around, but the prices on new content are generally a bit lower than I'd pay at a new bookstore, and the convenience makes it worth it for me. - The reading software is well designed. It automatically remembers your spot in the book, you can change the font size, and bookmark pages. It works particularly well if you're like me and read multiple books at the same time. It was very easy to switch back and forth without losing my place. Here's what I'm not crazy about: - The hardware design still seems a little rough around the edges. For example, it comes with a case, but once you put the Kindle in the case, it's difficult to use the left button to move to the next page (there are two next page buttons - one for each hand). - The interface is not completely intuitive. It's fine once you get used to it, but plan to spend a little bit of time learning how to use the wheel. - I personally found the magazine/newspaper content difficult to read in this format. I think I'll stick with my online subscriptions for now. - The black flash when you turn the page is annoying, although I quickly got used to it. Apparently it's inherent to the eInk technology. - The music management software is very rudimentary. This is not a big deal to me, since I bought the Kindle for reading, but I won't be giving up my iPod for this. - I'm hoping/assuming that additional content will become available over time. I have a lot of books I'll re-read periodically (the oldies but goodies) and several of them weren't available. Bottom Line: Overall, this is a device that works well for reading books. If you're looking to replace a laptop, iPod, etc., this is probably not the device for you. If you're a heavy reader, want access to lots of content, and are comfortable with the price and trade-offs, this is a solid device. I'm happy with my purchase, and will get a lot of use out of the Kindle. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2007-11-29 | | Another class act from Amazon | 10 | NR | NR | NR | | | | Helpful? | And why am I so surprised? This is an excellent e-reader and I'm amazed I hadn't purchased it earlier. Shame on me for allowing myself to be dissuaded by so many negative reviews - at least until I realized that most were being written by people who have never tried the device and many who have never even used an electronic reader. I admit that past experience with Amazon's customer service and returns policy took some of the fear out of actually taking the plunge on the Kindle. I have been an ardent (rabid?) customer for at least a decade now and have never found fault with their customer service even when I tried. So, first, a little background from an avowed abibliophobe: I have been an ebook reader for close to a decade now and have used most, if not all of the ereaders out there: PC-based, Apple-based, and Palm-based as well as a number of now-extinct little dinosaurs few would remember at this point. So yes, I've tried (and still use) other devices and formats, and yes, I've blown a king's ransom to support my reading habit. That's me, your mileage may vary, but that's the background I'm reviewing from. First out of the box: Everything needed for an enjoyable read is right there. I emptied the box (and very nice packaging it is too - now proudly displayed on my bookshelf, holding pamplets and manuels that would otherwise be an eye-sore) and turned the machine on. Within minutes the device had located my account ID and downloaded the assortment of samples, blogs, magazines, newspapers and pre-purchased books I had collected at Amazon for my trial run. No glitches, no hic-ups, no problems. Worth the price of admission, at least. If only life in general were so smooth. The device is easy to navigate and surprisingly intuitive. Perhaps someone with less experience with other devices might be a bit lost, but I doubt it. And even for those who haven't looked over the user manual before ordering, the first thing that opens is - wait for it - the user manual! All questions anticipated and answered quite clearly and, again, easily navigated. Now, to brass tacks. The Kindle's "electronic paper" is a revelation. I'm a devout Palm-device user with literally a couple thousand books on my Treo 700p (and on the 8th day God created SD cards) and have played with settings for text-size, screen-colors, etc, trying to find comfortable settings for my tired late-forty-ish eyes (which have been myopic since fifth grade). My job is 45+ hours a week in front of a computer screen which, naturally, doesn't help my vision problems. The Kindle, however, is extremely easy on the eyes and I find I can read much longer with no eye-strain than I have in quite some time. There is, as many have pointed out, no backlight. I am used to reading in bed, lights out, using the backlight on my Treo and, honestly, I anticipated that this lack of backlighting would be a deal-breaker for me. Again, the lack of eye-strain I've experienced with the Kindle's electronic paper concept has made me re-think my attitude. A decent booklight, and I'm set. So far the only real conveniences I miss are the Palm's automatic scroll setting and the auto-off function (in case I happen to actually fall asleep while reading). Perhaps Amazon can work up some type of automatic page turning function (wow, how lazy is that!) and an auto-off or auto-sleep setting that can be user-defined. On to other features: the Basic Web is very nice, allowing the user to enter their own URLs as well as providing a decent assortment of sites already quickly accessible. The addition of the Wikapedia link is much appreciated. It's been a part of my Opera Speed Dial for a while. The on-board dictionary is fantastic. I paid wa-a-ay to much for similar access on my Palm Add in the out-of-the-box links for Amazon (natch), Google, weather, various news sources (BBC, MSNBC, Tech, Y! Financial and Y! Entertainment), movie times and the yellow pages, and you're pretty well covered. Oh, and did I mention that this web access it FREE? I didn't, did I? Well, let me say it again. It's FREE. Yes, the device is $400 bucks, but it includes FREE web access. In a heartbeat. With no monthly access fees. And it works three times FASTER than my overpriced cell phone service. For FREE. No if, and's, or but's, no $15 bucks worth of additional "taxes" and "access fees." FREE. You did get that part was FREE, right? O.K. then, on to other good stuff: Audible works just as easily on this device as everything else does. The Audible download manager recognized the Kindle and transferred without a hitch. Volume is good both with and without headphones and the words are clear even to these aging ears. The same is true of the music function. True, the Kindle only plays on random which could be a pain with mp3 audio books but don't we all have mp3 players by this point? Really. I wound up answering one of my own early questions about the Kindle and will share with those still awaiting an answer. The Kindle DOES read non-Amazon books, as long as they are mobi format. Of course, via their email transfer service, Amazon will reformat a number of other formats and send them to the Kindle at a very nominal charge - this is explained in the manual. But the multi-format books I have purchased, say from Fictionwise, work perfectly on the Kindle. I use the same credit card for Amazon that I use for Fictionwise, which probably helps (you can, of course, change your credit card settings even on previously purchased books in your account functions at Fictionwise). Just be sure to download, or re-download the books in mobi format. Neither Secure Mobi nor Palm E-Reader formats will work on the Kindle and I assume the same is true of Microsoft Reader and Adobe e-Reader, but you can't have everything and I don't intend on tossing out my Treo any time soon, anyway. I put my mobi format (.prc) books on an SD card and poked that into the slot on my Kindle and the Kindle immediately added them to my book list. Surprisingly, they look better on the Kindle that they ever did in Palm Reader Pro. Perhaps the luxury of actual screen space helps in that area. The leather cover is nice and seems to do a good job protecting the screen while still managing to fold back comfortably and stay out of the way while reading. The "sleep" function is nice and once activated the user is rewarded with various images of authors and interesting inanimate objects and even the occasional reminder of other functions and features. A number of images have actually brought a smile to my face which in my world is always a pleasant and welcome surprise. I've found the email reformat service handy for carrying numerous documents ready for easy access: not-so-frequently called phone numbers and addresses, various reference items I normally relied on my Treo for. Also, as a rabid under-liner and note-taker, the note function and "save page as clipping" function are quite satisfying, especially when both will save to a PC or Mac and be available for editing and reworking. The Kindle's battery-life is excellent and the fact that the battery is actually replaceable is very nice considering the number of Palms and ereaders I've collected which are now little more than expensive bricks since the batteries fried out. The keyboard is easy to use (far easier than my Treo which even with small hands I have to type carefully on) as is the navigation wheel/button. I've shown the Kindle around work to folks who use all manner of technical gadgets and some who just don't see the point of gadgets beyond a cell phone, especially just to read a book or newspaper. All have found something to be impressed with in the Kindle even if just on an aesthetic level. All in all, I must say I'm most pleased with my Christmas gift to myself. Amazon obviously put a great deal of thought into this thing and it is much appreciated. At least by this customer.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-29 | | Kindle | 10 | NR | NR | NR | | | | Helpful? | I purchased Kindle for my 93-yr. old mother who is an avid reader. She hasn't been able to read much since macular degeneration makes it difficult for her. She has had to use a magnifying device which she finds cumbersome. She came in my office today (yes, she still works everyday in our family business!) and said,"I feel like I've been reborn. I can read again so easily!" Being able to enlarge the font has made all the difference to her. Although she works on a computer, she's not particularly computer-literate but finds Kindle easy to use. Thank you, thank you, thank you!
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-29 | | A Few Thoughts from a Kindle Owner ... | 10 | NR | NR | NR | | | | Helpful? | I've spent a week with my new Kindle and I want to focus on the things other reviewers (the ones who've actually used this) haven't mentioned. But first off, just to get it out of the way, I LOVE reading on this thing. I like the design, the simplicity of it, the way the words look on the page. I like the availability of books, the price of the books, how fast they download onto the Kindle itself. I like the interaction with the Amazon site because it's my preferred place to buy books anyway. I don't think it's any more overpriced than, say, the iPod Touch which retails for the same for the 16G (and is absolutely worthless in my opinion). And though the Kindle is an impressive piece of equipment in itself, the unlimited wireless capability ultimately justifies the price. Some specifics: The cover: Reviewers have made many comments about how it falls out of the cover. I'm wondering if some haven't figured out that you have to remove the cardboard bracket that comes inside the cover before you put the Kindle into it. Because when the Kindle is placed into the cover correctly, it actually locks into place and definitely doesn't fall out (at least not for me). But I'll also say that I wanted to upgrade the cover to something a bit higher-end so I purchased a Coach Agenda Book which is exactly the same size and am using it as the Kindle cover. It fits perfectly and suits the class of the Kindle better. Sleep Mode vs. Power Button: Some reviewers have noted that the Power and Wireless connect buttons on the back are hard to use with the cover. But if you've paid attention to the Kindle user guide, it says that the preferred way to power off the unit is to place it in sleep mode, which uses no power. So I use sleep instead of the power button when I'm done with it. I've read on the Kindle for a week now and, using this method, I still haven't had to recharge it. Recommendation: The next generation of this thing should be able to be placed in sleep mode with one button rather than using two together. I find that awkward. Next Page Button: Yes, it is easy to hit accidentally, sending you pages ahead in your reading. Using the cover while reading almost completely negates this issue. I frankly don't like using this thing without a cover anyway. Feels more like a book in your hand when it's in the cover. Recommendation: Next generation needs to have some sort of feature where you have a clearer sense of where you are in the book, how many chapters, how many pages. I don't need to see a picture of the cover, but I do want to know where I am in relation to the rest of the book. The progression dots on the bottom of the screen are interesting, but not satisfying. Other thoughts: Love the built-in Dictionary and Wikipedia. The sleep-mode screens are fun. Wish it had some kind of built-in light for night reading. Do NOT enjoy reading newspapers, blogs or magazines on this thing. Just doesn't work. Finally, I must say that I have a laptop, a PC, a couple of iPods, a Trio, and on down the line. I never expected the Kindle to replace any of them. I never expected the screen to be in color because the grown-up books I read are all black and white print. The fact that it has its own email address, that it can access the internet and has wireless capabilities are great features, but not why I bought it. The Kindle is for reading. It's for people who read. And in that regard, it's great! I recommend it highly.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-28 | | I just got my Kindle in the mail today | 10 | NR | NR | NR | | | | Helpful? | Wow. Just effing wow. Before ordering I read every review on Amazon, dug through the forums and then searched out external review I could find for the Kindle. I was very well informed about what I was purchasing, as one would want to be when dropping $400. Its only been in-hand for four hours so this will be a cursory review. I'll come back after a week or so of use and do another, more in-depth review. As a lifelong avid reader and ebook skeptic, I have to say I am completely blown away and in love with this thing. The Kindle has a very nice weight and feel to it, I find I can hold it comfortably without tapping the large side buttons. The screen is amazing, I'm digging the E-Ink screen and I could care less that there is no color. I bought it to read books on, not see pretty pictures. While I'll be the first to admit the pictures online really have done it no favors, I think the device looks great in person. My girlfriend and best friend both thought it looked great. The case it comes with is nothing special, but it does hold the device in well and provides a good place to clip a backlight onto. My main fear was the lag between screen changes. Turns out, the screen lag is not a problem, as some other reviewers have said, you learn to hit the button right before you finish the last sentence and the transition is smooth. It is actually less intrusive than turning pages on an actual book. It works great as a one-handed device unlike the oversized paperbacks that I usually prefer. I loathe reading hardbacks because I find them unwieldy and a real pain to work with when trying to eat and read at the same time. I will be investing more in new releases not only because the savings ($9.99 instead of $20+) but because reading on the Kindle is a much more enjoyable experience to me than trying to prop up a hardback in bed or at a restaurant table. I have read about half of "The Call of Cthulhu" (which was 99c) and some of T.S. Eliot's "The Wasteland" to test the device on. A few pages in and I forgot I was reading an ebook, this was a huge relief. Overall, I feel confident recommending this to anyone interested in an ebook reader. The whispernet is fast and convenient, viewing my gmail account took seconds, I think the selection is great (though I would like to see a few more of my personal favorites make their way onto the Kindle Bookstore), and most importantly, I feel as though I really am getting my money's worth. I've compared the features to the Cybook and the Sony eReader and I've found that the Kindle, while slightly more expensive, really is the better deal. Well done, Mr. Bezos. I think Amazon has done something really special here and I am happy to be a part of it.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-28 | | Disruptive? You Bet! | 10 | NR | NR | NR | | | | Helpful? | I've never felt strongly enough about a book or product to post a review. Guess there's a first time for everything! Personally, I believe that a good yardstick of whether a technology will qualifiy as 'disruptive' is by measuring how polarizing the initial commentary on a product or service is. True to form, commentators (professional or otherwise) either seem to love the Kindle or hate it... I was an early adopter for the iPod as well and it is interesting to realize that I can replace the word 'Kindle' with 'iPod' and reconstruct almost exactly the reasons why critics insisted that the iPod was doomed to failure. Way to call it, boys! I'm admittedly biased, but I do think my review deserves a little bit of cache (+1 mod point, if you're a Slashdotter!) for one simple reason: unlike many 'reviewers' who have taken the time to rate the Kindle sight unseen, I have *actually and personally* shelled-out $400 of my hard-earned dollars to purchase a Kindle. I am a 'Joe Consumer Book Lover,' and according to Jeff Bezos, I am the target market for this product: tech savvy, male who makes between 1 and 3 Amazon orders every month, I love to read, I have more books than I know what to do with, and I love the idea of carrying a bunch of books around on a device like the Kindle because I am usually reading several books at any one time and books are... wait for it... HEAVY! :-) My Kindle wasn't given to me because I'm a technology commentator, I wasn't privy to the beta program (where's the love, Amazon!), and I haven't had one for the last 10 weeks prior to the public launch. I simply logged on to Amazon last Tuesday, saw the announcement, watched the video, read the words, saw the genius of the product, and bought one on the spot. Is the Kindle perfect? Nope. There's lots of room for improvement... But then they DID manage to get a whole lot right, especially considering that this is a version 1.0 product. If you fit the following criteria, I think you'll love the Kindle: - You don't mind that Amazon didn't choose form over function - You don't mind that it doesn't try to roll every mobile electronic device ever invented into a single package. (It is a book/paper/magazine/blog/document reader... Not a calendar/contact list/phone/note-taking/PDA/Gaming device). - You couldn't care less about DRM issues - You read. A lot. - You currently buy books at full-price (whether locally, or online) - You like instant gratification when buying books and are often frustrated when a book you were looking for at a local B&N isn't in stock - You have enough disposable income that $400 + $10 per book won't break the bank If the above doesn't describe you, that's OK (nobody's perfect! ;-) ), you just may want to hold off for a couple versions... Or be willing to live with a product that isn't going to 100% meet your expectations. The truth is that if you hate the Kindle, and can't see it's potential, you probably weren't in the target market to begin with... Again, that's OK. As the old saying goes: "You can please some of the people some of the time, but you can't please all of the people all of the time." In the end the Kindle is a 'niche product' for (apparently) quite a large niche- those who think that books really are the 'killer app' of the 21st century. For the rest of us, please try to remember that even the Apple took 6 generations of iPods and 7 years of development/refinement/advancement to be in a posisiton to launch the iPhone/iTouch. You may not think it's so 'killer' today, but I think the Kindle is here to stay and will only get better. "Rumors of <the Kindle's> death have been greatly exagerrated." Happy Reading, All! | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-27 | | terrific item, but nothing is perfect--especially the first model | 10 | NR | NR | NR | | | | Helpful? | I received the Kindle today. I had been eagerly awaiting it, for I had already ordered 10 Kendle books prior to receiving it. I opened it up and commented to wife how interesting the book-shape box is that it comes in. I plugged it in to fully charge the device and played with it while it was charging. As far as being user friendly, I rate it a 8 of 10. After playing with it for about two hours, i was abe to figure most features out without reading the manual. It is great that the books i ordered prior to receiving it uploaded wirelessly without me doing anything but turning it on and turning on the wireless switch on the back. I then placed a 2gb SD card in the back and transferred all books on the card. The memory on the card went from 1.9 GB empty, to 1.8 GB with ten books on it...I can put so many more on it! The case it comes in is very nice as well. However, some of the things that may need to be looked at for the next model are as follows: I wish there was a backlight on it, like wristwatches have so that I don't have to keep a light on in the bedroom to read a book and bother my wife. The side "page" buttons are easily pushed even when not trying to. Simply picking up the device you can't help but push a "next page" or "previous page button. " I wish we could skip more pages at a time. When reading travel books, or reference books, you don't want to read every page, but to skip around. Yes, it goes to whatever chapter you wish, however, on some books, chapters are quite large. The only way to get to a specific area in a chapter is to keep pushing the "next page" button 20 or 40 times--one time for every page. Once there I can bookmark it--that is nice. I really like my Kindle and am glad I ordered it before the "long wait" to make some more. I will be using my Kindle quite often and it will save me from building as many bookshelves in my house, which makes my wife happy. I may even buy another battery just in case I want to use it a lot (over five days) b/w charging.
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-27 | | I have it, I love it! | 10 | NR | NR | NR | | | | Helpful? | I have had my Kindle for one day, have read the morning paper over breakfast, and browsed the store for a couple of new books which I downloaded. I also emailed myself some articles from magazines available on the web to have more selections available. The PDF came through acceptably and the imperfections didn't bother me. I emailed a book from Gutenberg and that worked less well, hope this improves over time. A few things less frequently mentioned: 1. The ability to enlarge font size is a godsend for folks with poor vision. I used to be an avid reader, and hope now I can start enjoying it more again. 2. The ability to have a huge variety of reading material available for commuting and travelling is a major benefit. It takes very little effort to get the equivalent of a giant stack of interesting articles from the web and this can be done for no money at all. 3. Some of the books in the Amazon list cost much less than the $9.99 usually mentioned. 5. The Kindle is much less effort to carry around than the smallest lightest laptop. So I'm an early adopter, but I'm going to get a lot of benefit from this incarnation while Amazon spiffs up the next model! | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-27 | | A bargain at any price | 10 | NR | NR | NR | | | | Helpful? | I've had my kindle a week now and really love it. I have read a couple of books, downloaded magazines and newspapers and even emailed myself a couple of long documents that I wanted to read. All in all this thing works great. It is of most benefit to folks who read a lot and who travel. Never again will I travel with a brief case full of books and magazines. I will take it all in my kindle. I am a little surprised at the review comments about the $399 price. When you look at what you get, this thing is cheap. From what I understand, the publishers are not offering books for the kindle at reduced prices (though they should), so Amazon is underwriting our purchases. Second, to have access to all that content in minutes from where ever we are at no cost is a real bargain. When you look at what t-mobil charges for internet access at starbucks, not having to pay for a cellular internet subscription or rely on wifi is a big plus. I just hope Amazon doesn't buckle under the price complaints and offer a cheaper version where you have to pay for cellular access. I have only two complaints. The first is the ipod white color. Even the charger is ipod white. I would rather have had any other color than ipod white. Second, the design looks right out of 60's star trek episode. The angular design isn't so bad but the hard corners are a problem. A rounder design would be easier on the hand. (But then again, books have hard corners don't they.) Regardless, these aesthetic short comings are a small price to pay for the phenomenal functionality. What I hope for next is greatly expanded content and some enhanced graphics. This is a product I plan to get a lot of use out of. PS: I just learned that Kindle items cannot be put on a wish list. Also others cannot make Kindle purchases for you and send them to your Kindle. These are two serious shortcomings, particularly at this time of year
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2007-11-27 | | A very good first Ebook. | 8 | NR | NR | NR | | | | Helpful? | I have been a big proponent of ebooks for years. I used to read them on my palm pilot (very annoying), and I moved up to the PRS-500 (Sony) when it became first available. Sony's product was great, not just portable, but it also has a nice screen, and is able to hold tons of content. When the Kindle first became available, I was not impressed with the form-factor, but I decided to order it as an upgrade anyway based upon what I had read about it. I have used the device for over a week now, and I have to admit that it is a nice step up from my Sony. I gave the device 4 stars. Even though it is a strong device, it definitely has some growing pains that it has to get through. The device has the most annoying cover attachment that I have ever encountered (take a lesson from the Sony PRS-505, or even the 500). To turn the device on/off you basically disconnect it from the cover (most of the time not realizing that you have done so). Also the page turn buttons are way too large, it is very difficult to pick up the book casually without turning a page accidentally. The keyboard, while making the device larger is a necessary evil that lends itself to the appeal of the Kindle. Now, for the positive points. The device's wireless connectivity is a great advent, you do not have to use Sony's annoying Connect service, but can order tons of content easily on the fly. The right side roller/selector is a great way to select options on the screen. I love the fact that you can look up definitions immediately as well. Also the prices for Amazon's ebooks are very reasonable. Even though I have mentioned only a few of the positives, I have to say that as an initial ebook device, this is a winner and should be given strong consideration. The wireless component, I feel, is what is going to give this device the strongest chance of survival in the world of electronic-books. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2007-11-27 | | I'm a believer. | 10 | NR | NR | NR | | | | Helpful? | I think that many other reviewers have hit the technical good and bad points pretty well... so I offer my few cents into the fray: As a e-book reader for Amazon delivered content, it is completely fabulous. I have been buying over 100 books a year from Amazon, and this will probably be my preferred delivery medium. The wireless delivery is great! I also think it works very well for newspaper delivery. I'm a dad with two young kids - Sunday morning I got most of the paper read while shepherding them through the house... far more than my wife got read on her dead-trees paper. The one-handed operation is slick, and it's helping me read more. I also love having several books in process at once: On my breaks at work, I just bring Kindle and decide what to read at the last minute - or even buy something new. The integrated dictionary is a great and underappreciated addition: So often when reading you breeze over a less-used word and just get it from context... but I like getting the full definition without leaving the story. I think that Kindle's weakness is in the more webby areas: I can't imagine reading link-heavy blogs, and I don't think it'll ever work well as a browser. So I just don't use it for that. It's a great e-book reader and that's that. Regarding PDFs - there are PDFs I'd love to have... but I also have no desire to hook this up to my computer: I like the standalone nature, with the store integration and wireless delivery. I like it for its strengths. Now, the PDFs I want from Chinesepod, Japanesepod, and Koreanpod... I've written to those sites and asked them to consider making a feed of their content kindle-friendly, and they're looking into it. (And yes, Kana and Kanji DO display on Kindle - I haven't tried Hanzi or Hangul). Bottom line is that in the 5 days I've had it, I've found myself making use of 5 minute breaks in my day (waiting for a table at a restaurant, or waiting for my daughter to finish up in the bathroom) to read more than I have in a while. It is a great concept, and I think it'll really be transformative, as long as people don't get too hung up on the "extras" which may not work as well (Blog, external doc creation...) I don't think this is for everyone, but it's great for me so far. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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