| Products Electronics & Photo Cameras Canon VIXIA HG10 | Satisfaction | Experience | |
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| Name | Date | Helpfulness | Review | Overall satisfaction | Ease of use | Quality of Manufacture | Durability | more... |
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| Amazon.com customer | 2008-08-20 | | A Highly Versatile and Easy to Use Combination | 10 | NR | NR | NR | | | | Helpful? | This is apparently one of the most popular models currently on the market, and from my experience there is good reason for this. First is ease of use. While it took me a while to browse through the instruction manual, when I actually started trying out the various functions, I found it surprisingly easy to set up modes/lighting conditions/resolutions/switch between still and movie/etc. The function button/+ key navigation took only a few minutes to get used to, and the on screen descriptions of what you're selecting have enough detail that you don't have to be a veteran user familiar with all the acronyms associated with picture taking to figure out what each item is. The camera is quite light and easy to hold, even for extended time periods, and the LCD display was quite visible even in bright sunlight. The zoom control is conveniently available to your fingers while holding it, and the zoom control itself is neither too sensitive nor too slow to react, and the zoom speed mode adjust is great for certain special situations. I note that many have complained about shooting in low-light conditions causing excessive graininess in the results, but I have not observed this yet, shooting indoors with what I consider quite low light. The camera also seems to handle large light differentials quite easily: I had my wife take some shots of me while bowling (a feat in itself, as she is definitely not a camera person, so being able to do this is testimony to its ease of use). Bowling alleys have quite bright lighting on the alley itself, while the area behind the alleys is usually very dimly lit. The resulting videos that swing between both the dark/light areas and those taken from dark to light and vice versa show no flaring/glare marks or loss of focus. And the videos had more than enough resolution for me to be able to discern some mistakes I was making in my approach and ball delivery, which is very good as the critical items in bowling happen very quickly and in a very small area (wrist and fingers). I was very pleased with the camera's close in focusing capability, finding it possible to film a beetle crawling on my rose bushes from just a couple of inches away. The 10x telephoto not only works well, it remains quite steady with the auto stabilizer on. Still picture resolution is more than adequate for anything except high-detail professional portraits, and compares well with shots taken with my 5 megapixel still camera. I was a little unhappy with the audio quality using the built in microphone, as it seemed a little muffled and indistinct for any sounds more than about 5 feet away, while close sounds (i.e., me talking while filming) could be overly loud. Battery life is a definite problem. The advertised approximate 1 hour on the provided battery is perhaps a little optimistic, and for any extended day trip where you expect to use the camera throughout the day I'd recommend carrying at least one and preferably two spare batteries. Transferring videos from the camera to my computer was quite easy, and did not seem to take an excessively long time for the given file sizes, but I was not happy with the provided Corel software requiring an online registration to use it at all. Are they really so concerned about piracy that this step is necessary? The functionality of this software is ok, though it probably won't win prizes, but it does provide enough features to do most of commonly required editing and archiving tasks. For a camera costing this much, I wish that they had included three very vital accessories: a miniSD card for still photos, a miniHDMI-HDMI cable, and a carrying strap. The cable is almost unfindable in stores, you'll need to order it on-line, but once you have it and hook up the camera to an HD TV, the results are truly amazing, looking like the demo shots you often see on the HDTV's in-store displays. Overall, this is an excellent camcorder, with great ease-of-use and video results that are outstanding. It makes earlier technology camcorders seem positively ancient. ---Reviewed by Patrick Shepherd (hyperpat)
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-08-19 | | Excellent camcorder with few issues... | 8 | NR | NR | NR | | | | Helpful? | I was looking for a Camcorder that: a) Did both still images and video reasonably well b) Gave me the ability to walk into any event with only one device to carry (kids soccer games to parties to a 2 week vacation) c) Easy to use, with good picture quality d) Minimal hassles all the way from shooting the video/stills to downloading and modifying the video/stills. d) Wasn't bleeding edge! So, I was paying through my nose. e) Wouldn't be outdated in a matter of a year. This lead me to the Canon HG10. It is an excellent Camcorder with really good video capture. The optics on this camera are great. The 10X optical zoom was just at the edge of recording steady video while holding it. Highlights: 1) Stunning video 2) Still images look very good (not great) 3) Zoom serves our needs for most indoor shooting. Not great for outdoor but adequate and we have not run into a need where the action was not captured in detail. 4) Video compression using AVCHD makes for ample recording time on the 40 GB hard drive. 5) Image stabilizer works well and removes any shaking (trembling) 6) Easy to use menu system that did not require me to consult a manual 7) Basic connectors to laptop, TV part of package 8) Charges with both 220V and 110V power source (important for vacations) 9) Price is lesser than most comparable quality cameras Lowlights: 1) Feels a bit combersome to use if you have bigger hands 2) Not as small or light as the other newer camcorders that have hard drives 3) Video software is unintuitive 4) Zoombrowser is not as good as Picasa (freeware from Google) for most still image tasks. 5) The AVCHD video is unrecognized by Windows Media but plays on it once you manually configure it. 6) Not a lot of editing capabilities for HD video 7) This is not true 1080P (I was not looking for it though) 8) There are very few functions that are available in still mode (so it does not do more than Aim, Zoom and Shoot) 9) You have to splurge on a MiniSD card (additional $40) for still images (otherwise that mode is disabled) 10) HDMI cables are extra and cost a pretty penny (true for most camcorders) This camcorder served most of our requirements but for good still images, I will still have to reach for a camera. For most casual shooting, this is a perfect camcorder/camera and we are loving it! | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-08-08 | | Friendly to Use. Good even for non HD users | 10 | NR | NR | NR | | | | Helpful? | Hi I had a JVC miniDV that worked great but wanted to upgrade to HDD. I don't own HDTV or blue ray player any of those fancy stuff. Still I bought this (as who knows when I'll win a lottery and suddenly own all these :) . I was also scared that this thing will never work on my Laptop which has 1.66 GHz processor with 1 GB RAM. Well results are amazing. I tested both video and photo. Tried all the modes like Cine with 24fps, night mode. Tried effects like Sepia . I was able to use the software provided by COrel to transfer the video to my Laptop without any issue. I even burnt a DVD thats playing on my normal DVD player and the quality is great ... Moral of the story you don't need to be a rocket scientist or pro to use this or burn DVD's. Make sure you read the manual carefully before using cheers Jag
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-06-23 | | I love this Camera!!! | 10 | NR | NR | NR | | | | Helpful? | I am not an expert by any means but for a consumer grade camcorder the HG10 is outstanding. I have had mine for about three weeks now and here are my observations. Video quality is absolutly beautiful, even in the LP mode. Batery life is pretty good. Plenty of record time on the 40GB HD. It takes great still pics in picture mode. It takes great pics while simultainiously taking video footage. The size of the camera is pretty good for my large hands. Transfering the files to my PC is very easy using the Canon Backup Utility. The rest of the supplied software is useless. It wont run on my PC. As for editing the AVCHD files I've found two programs that handle it very well. Sony Vegas Platinum 8.0 ($69.99 on Amazon) and Ulead Video Studio 11.5 Plus ($69.99 on Amazon). Depending on you PC configuration you may get some jerky playback while editing. But the finished video will be fine. If you set the preview quality in Vegas to "Preview Auto" it will do away with most if not all of it. The Sony program is envolved and very powerful but will take some time to learn. The Ulead program is much more user friendly for the novice. You can download a trial version of each one www.sonycreativesoftware.com and www.ulead.com. I've also found that having a nice big external drive, I use a 1TB My Book, will speed up processing or compression times when reading from one drive and writing the finished video to another drive. Useful additions to you HG10: Canon BP-2L24H extended run battery Canon CB-2LW battery charger Canon hot shoe video light A good fluid head tripod A large external hard drive to store the raw files. UPDATE: 7/14/08 Still love the my HG10. My comment is on saftware. I recently have to upgrade my computer and purchase an HP quad core, 1TB HD, 4gb of ram running Vista Home Premium 64bit. Sony Vegas does not support 64bit Vista yet but Ulead 11.5 does and it is utilizes the quad core processor as well. Ulead is not as advanced as Sony but until Sony gets it together Ulead is it for me. I converted a 4.5 minute HD video to a hd 1280x720 wmv in about 8-9 minutes. On my old dual core machine that would have taken at least a good hour. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-06-04 | | My analysis of Canon's new HD camcorder | 8 | NR | NR | NR | | | | Helpful? | This is the 6th Canon camera I have bought these last 8 years, and the camera meets my expectations of performance. Its high quality definition is excellent, and is without exception much better than other similar camcorders around. However, I found a "Corel Application Disc" version 2.0 in the box, installed it, and found it did not work with the new .mts files properly, so I called Corel and found that they "did not support this product any more". I ended up buying Corel's DVD MovieFactory V6 and their Video Studio 11.5 Plus Download all for $150 to resolve this issue. Also, Canon supplied 5 separate wires to connect the camcorder to an HD TV when only the HTC-100 HDMI Cable is necessary. I threw the 5 wires out and bought the HDMI cable for $11 and it's an easy process now to quickly wire up my camera to the HD TV and show my pictures. Hopefully, both Corel and Canon will learn to work better together to supply improved accessories for their products. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-05-19 | | Software experience | 6 | NR | NR | NR | | | | Helpful? | Greetings, Allow me to share my experience using the software that came with the HG10. The only problem I had installing it was registering it with Ulead because I already was a registered user who hadn't used my account for ages. I tried creating a new account and it was rejected because my email address was already in their data bank. Took me 15 minutes to straighten myself out. Uploading data from camcorder to PC is easy but cumbersome because you need to use the external power supply. Cardinal rule #1: Go nowhere without ALL the supplied cables and power supply. The warning message about disconnecting cables displayed on the camcorder's display during upload is confusing. My first DVD produced was a HS LaCrosse game (the battery had life after recording the game for over an hour). I just selected the PC folder with the proper date and selected all the scenes. The software placed the scenes on the DVD in reverse chronological order because my XP machine listed them in its folder as latest first. I reversed the order on the HD by sorting on creation time but it didn't aid production sequencing, I still had to order the scenes manually by selecting them in the proper sequence. With 72 scenes, it was tedious. This first DVD was in hi-def and took about 90 minutes, start of rendering to finished disk, to make. The picture off the DVD was as good as that straight off the camcorder. I'm using a PS3 for playing hi-def DVD's. HDMI cables in both cases. Next I made a standard DVD to pass around. Rendering time was over 4 1/2 hours. You need lots of patience. Users with limited computer experience beware you will probably give up and kill the operation. The disk produced is good, I was impressed, even though there are noticeable flaws and picture quality is less than the hi-def version but it is playable on standard DVD players in addition to the PS3 (Ichecked it on a Samsung). The DVD disk produced has a format that is foreign to XP, you'll need to use the manufacturer's software to play and copy them on a PC. Its taking me 20 minutes to make a copy, disk to disk. DO NOT FORGET CARDINAL RULE #1, mentioned in the beginning. And I gave it 3 stars because I wanted to be dead center neutral. You know what you are getting, an inexpensive no frills camcorder that takes good videos. Where is there a user group for HG10? All the best with your HG10, J e r | Satisfaction | Score |
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| Overall satisfaction | 6 |
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| | | | | | | Amazon.com customer | 2008-05-09 | | Amazing Video Quality | 10 | NR | NR | NR | | | | Helpful? | Pros: Much smaller than my old Canon Optura Xi Fantastic 1080i HD @ 60 frames per second Can convert to 1080p @ 30 frames per second (with help...) Image stabilization works well at maximum zoom Uncompressed AVCHD has much better quality than flash based MPEG4 cameras Good low-light performance Cons: Stills are useless (just frame-grab from video - same quality) Much bigger than my friends new Panasonic (it is only SD though) Wish the camera did 1080p natively :( 24p mode is useless. Notes: I also bought a Sanyo Xacti 720p - the Canon is *way* better. The Sanyo has pretty bad compression artifacts including jaggies and macroblocking. On the other hand, the Sanyo takes much better still pictures. Also, I tried using Apple iMovie '08 to edit - would not de-interlace at 1080p, only 720p. So if you want to convert to 1080p, you will need another video editor (I bought Final Cut Express 4, but have not tried it yet...) | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-05-02 | | Great camcorder, would you like to see some sample footage? | 10 | NR | NR | NR | | | | Helpful? | The existing reviews here are great and pretty much cover what you need to know about the HG10. What you'd REALLY like to see is some sample footage, right? Look no further than vimeo... there is a HG10 "channel" on vimeo where you can see a ton of sample footage and short films, etc, all shot with the HG10. [...]I've been using my HG10 for about 2 months and I love it. You'll find some of my sample footage on that channel. A few recommendations if you purchase this camera: 1. use an external mic if you really care about sound quality. the internal mic is ok, but it picks up the (very quiet) lens sounds during focusing and zooming, and it is located on top of the camera instead of the front... so you get the sound of your own breathing instead of what you really want to hear, the stuff in front of the lens. 2. invest in Sony Vegas Movie Studio for editing this footage. totally solid software and works great with the AVCHD footage. 3. make a lot of backups! we've all been using various magnetic tapes (and even film) for years and years, many of them still sitting on shelves and ready to be pulled and played in some ancient system if you wanted to relive some old memories... DVD-Rs are not permanent! if you only backup to them, you'll try to play/copy/read them a few years in the future and they won't work. That fantastic video you got of your new baby will be gone when the kid gets old enough to want to watch it. Get those video files on to some form of magnetic media (harddrives are cheap) and archive, archive, archive. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-04-24 | | Make sure you initialize the drive first! | 10 | NR | NR | NR | | | | Helpful? | I was concerned about purchasing the HG10 because of the controversial AVCHD format and the lack of computer software support for it. Fortunately for me, I'm a Mac user with an Intel Core Duo Macbook Pro and iMovie '08 (required for importing AVCHD files from the HG10) so I thought it'd be extremely simple to work with the HG10. It wasn't but I'll get to that momentarily. Once I received the HG10 I shot sample videos at night and had someone shoot video of the outdoors while I drove to gauge high speed recording. Night Recording - Recording at night is probably the weakest feature of the camcorder because the video quality is kinda crappy in low light situations. The HG10 does feature a night mode for shooting at this time but I still wouldn't recommend the HG10 if you plan to record in low light/night situations often. High Speed Recording - After shooting the first videos at a high speed (60 mph) it occurred to me that most consumer camcorders aren't going to be capable of capturing quality video at high speeds. That being said, the video quality was decent enough given the price. If you plan to use the HG10 to record cityscapes or anything that requires driving, I'd recommend the HG10 only up to about 30 mph. When I tried to download these clips to my Macbook Pro via iMovie '08 the software wouldn't recognize the camera AT ALL despite the Mac recognizing the HG10 as a hard drive. I eventually figured out (after reading the manual, of course) that you need to initialize the camcorder hard drive before it will be recognized by the computer. In fact, if you fail to do so you will have to erase the entire hard drive (and any videos on it) to initialize it so it is recognizable. After doing this iMovie '08 recognized the camera but it took iMovie '08 about 15 minutes to see that the HG10 was connected. Every time I connect it iMovie '08 takes about 5-15 minutes to recognize the HG10 and bring up the import window. Now for some general observations of the HG10 since I've only had it for about two weeks: 1) It's USB only to the computer so transferring video files can take a LONG time if you film in HD and use the 5 hours or so that the camcorder is capable of holding. 2) Buy an external drive to store the videos after working with them. The HG10 is addicting and lightweight so you'll be taking lots of videos in no time and will need a place to store them. I bought a Lacie 750GB external drive to store the movie files and so far it's exceeded my expectations (firewire, USB connections make for easy transfers). 3) Buy a tripod! I bought a Sunpak tripod from Best Buy for $35 and it serves as an excellent tripod for the HG10. I also use it for my Canon SD800 IS and soon will use it for my Rebel XTi. The HG10 is terrific at offsetting camera shake but no technology will ever compensate 100% for human error. 4) Sports Mode is my favorite mode. I like Portrait mode but I feel its too soft for most things that I do. Sports mode is designed to capture fast movement with as little ghosting and blur as possible. 5) I have relatively medium to large hands and I find the zoom buttons to be too far back on the camera to really be useful while the camera is in your hand. Fantastic positioning for tripod use though. I hope to update this review as I use the camcorder more. I haven't used the still mode yet but as a rule of thumb I would suggest getting a good still camera (SD IS line or Rebel series) instead because I can see the HG10 being a bit awkward to use primarily as a point and shoot camera. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-04-13 | | Twice Bought. Twice Returned for mechanical failure. | 2 | NR | NR | NR | | | | Helpful? | I bought this camera twice from Amazon. Returned it both times. First time the lens shutter stopped opening when I turned the camera on. Called Canon technical support. They had no idea why it was doing it. They suggested draining the battery down all the way (?) and recharging and trying it again. Did that. The shutter opened half way and that was it. Shipped it back to Amazon thinking defective unit, it happens. Read several reviews - and everybody seems to agree that HG-10 is the best overall HD-High Def camera around. The videos were pretty good actually, even in the low light and I really could not bring myself to buy a JVC or a Sanyo. So bite the bullet and buy another HG-10 from Amazon. That unit, believe it or not, worked for exactly two weeks and one morning at work after I had shot 7 episodes of my video blog - it gave me a message - Hard Drive Not Accessible. I sat there for at least 4 minutes, staring at the screen, thinking to myself - this could not be happening to me. Again. Called Canon again - lovely bunch of people by the way - and they said, "Well once in a while the hard drives do blow up. Are you sure you got a new unit?" Yes I am sure. "Well you need to ship it back." And so that camera, with 7 of my videos, went back to Amazon. I don't know what to say - I like the camera, like the videos, like the easy menus but to see a $800 camera blow up, twice in my hands AND I am paranoid careful about my equipment. I don't know what to say. If you do buy this camera - keep the box, manuals, everything that comes with it - in a safe place for at least 30 days just in case something like this happen to you. You have been warned!
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| Overall satisfaction | 2 |
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| | | | | | | Amazon.com customer | 2008-04-09 | | Very Nice Cam | 8 | NR | NR | NR | | | | Helpful? | I picked this camera because it got rave reviews just about everywhere. I won't reiterate everything people have already said - I'll just break it down into likes and dislikes. Pros Very good image quality, color and saturation. Love that Cine mode! Very good ergonomics (love the zoom button). Zippy "Quick Start" Actually comes with a hot shoe adapter (many cams these days are missing it). IS works very well. Cons Good luck finding support for the AVCHD codec (READ BELOW) Would like to work with the RAW AVCHD files vs them getting cut down in size for PC The Joystick/Wheel in idea was great (like EOS 40D) but it sux on this cam. When is Canon doing to dump that stupid "Print Button" and give us a `new' feature? AVCHD is not well liked or supported by Adobe at the moment and have no current (advertised) plans on getting up to speed anytime soon. I hated the provided software (it's a joke) and really need the tools available in Adobe Premier Pro CS3 so I broke down and purchased Sony Vegas Movie Studio Pro 8 so I can convert the AVCHD files if needed and work directly with the files if need be. This of course degrades the movies a little more. For those that use 24p, you better have a pretty powerful computer and have IS turned off in Cam. AVCHD is very processor intensive and will kill most weaker PCs with jerky video. Having a powerful video card with hardware decoding will help a little but AVCHD isn't MPEG-2 and won't get much benefit from these cards. In the future that will likely change. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-03-28 | | Great camcorder with some downsides | 8 | NR | NR | NR | | | | Helpful? | We just got back from a family vacation at Disney world where I filmed several hours (60 GB) of footage. The camcorder was a joy to use. This is my second hard drive camcorder that replaced a earlier version JVC hard drive camcorder. The one area where this camcorder shines is in low light conditions. The footage is still very good even under very dark conditions. Indoors is not a problem. I brought my Mac Book Pro with me and downloaded the video onto an external drive. It normally took about an hour to download each night but it didn't require any outside intervention so I could just start it and do something else for a while. The workflow was great even on vacation. Two downsides to this camcorder is that the lens is not very wide and the body is made of an easily scratched plastic. You need a good amount of space between you and the subject. I'm contemplating purchasing the wide angle converter but the mixed reviews and the general consensus of its weight is holding me back. Even though I got this camcorder back in December 07, after this trip, it is completely scratched and horrible looking. I am generally careful with my electronic equipment but the scratches were unavoidable with this camcorder. All-in-all, this is a great camcorder and I am very satisfied with it. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-03-26 | | Easy to use, great to edit/delete/fast forward on the camcorder | 8 | NR | NR | NR | | | | Helpful? | Our 1st camcorder purchase. We needed a HD camcorder. We'd heard bad things about minidv tapes malfunctioning in high humidity and abrupt changes in temperature (for e.g. while in Hawaii on going from the A/C hotel room out onto the hot humid beach). So we decided to buy a Hard drive sort of camcorder. The plus side of this is the easy editing/deleting on the camcorder itself. Playback on a TV (regular TV or HDTV) is easy and it lets you choose scenes (rather than having to rewind a minidv tape). Battery life is good, focus and zoom adequate. Sound quality is good. The picture is very good especially in movie frame and HD mode. Overall, a very good buy. Works well for a family needing a good point and shoot camcorder with user friendly features and HD quality. Paid $ 639 for it. Bought it from Marcus Audio Video - order arrived in time and was packaged well. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-03-25 | | Excellent Compact HD Camcorder | 10 | NR | NR | NR | | | | Helpful? | I have been using the Canon HG10 for a month now and couldn't be happier with the quality of the recordings. This camcorder has many useful features and no fatal flaws. I'm basing the five stars on the price/performance ratio. I'm not basing the rating on the supplied software and editing capabilities because there are too many variables with computer configurations and I just want to focus on the camera's performance. I have owned an 8mm and two Mini DV camcorders over the last twenty years and have never seen results that are anything close to what I get with this camcorder. Most of my shooting has been done with full automatic mode. Here are the features and characteristics I really like: First and foremost, color saturation and accuracy. Even if this wasn't high definition, I'd be pleased with it for the realistic color rendition alone. It has very good low light shooting capability. Don't expect the crisp, smooth, colorful images you get under bright lighting, but this will pick up viewable images (albeit very grainy and low contrast) under candlelight and outside images at night under a bright moon. It works well under normal indoor lighting at night which is where I shoot a lot of video. The auto focus is lightning fast. You won't see a lot of "hunting" to focus. The image stabilization works amazingly well. My videos haven't looked this steady since I was using my big, heavy 8mm camcorder years ago. The automatic white balance is very fast and accurate too. The hard drive is quick, quiet, and a real convenience after dealing with tapes for years. All of the important data is embedded in the video. No more writing time and date information on tiny cassette labels. Finding a particular clip by viewing thumbnails is a huge improvement over winding a tape back and forth. The controls are well placed and easy to use. The variable speed zoom is excellent and I really like having the option of using a viewfinder or LCD screen when shooting. There are many more manual options than I'm used to seeing in a compact camcorder. You can control focus, aperture, frame rate, shutter speed, and more. If you've ever used a Canon digital still camera, you'll be in familiar territory with the menus, manual settings and effects. Check out cinema mode. It looks great but it does reduce the contrast and brightness slightly. The still photo mode produces very good pictures. At about 2.7 megapixels, it won't compete with current dedicated digital still cameras for resolution, but the results are fine if you don't blow the pictures up too big. The excellent optics and image sensor really help here. A few things I don't like: Having to plug in the AC adapter to transfer video files to a computer. I know this is to protect the hard drive, but it is a nuisance. Still images can be transfered under battery power. Mini SD card for storing still images. Storing still images on the hard drive would be convenient but would probably complicate playback. My gripe is that you have to use a mini and not a regular SD card. Regular SD cards are generally cheaper and easier to find. The memory card was not included. Including a small capacity card wouldn't add much to the cost of the camera and would mean the still photo mode will work right out of the box. I had to order a card and wait an extra week before I could use the still photo mode. Not a big deal, but I think everything should be ready to go right away. Specialized connections for HDMI and component video. For HDMI, it uses a Mini to standard HDMI cable which is not included. Mini to standard HDMI cables are more expensive and harder to find than standard to standard HDMI cables. Component video is accessed by a special type of mini plug for the camera. The cable is included, but if it's lost or damaged, it could be difficult to find a replacement. Using the composite video output downconverts the resolution from 1080i to 480p. Even at 480p, the video still looks very good. The composite A/V cable is also included. I consider these minor drawbacks; not quite enough for me to dock the rating by a star. A couple of things I'm neutral on are the flash and the built in microphone. The built in microphone I would consider good, but average. The flash works well for still images but seems to have a somewhat shorter useful range than the built in flash on a lot of dedicated digital still cameras. It won't help much beyond eight to ten feet. You can attach a stronger flash to the hot shoe. To sum everything up; Stunning video quality. Good still images are a bonus (see customer images). Good sound. Can be improved by using an external microphone. Easy to use. Good control layout. You can hold and operate it with one hand. Image stabilization really helps with one handed operation. Automatic mode works really well and there are lots of manual control options if you want to tweak them. For the first time, I'm getting video that looks as good or better than anything I see on broadcast television!
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-03-24 | | Stunning Results + Used As The 1080HD Online Test Camera For Viddyou.com! | 10 | NR | NR | NR | | | | Helpful? | :: Overview After much reviewing and evaluating we ([...]) found the HG10 to be the best offering on the market. Managed to get the camera here on Amazon for $[...] at the time which is a complete STEAL for what this piece of technology offers. Like all of my other Canon cameras (EOS 30D, SD20, SD870IS, EOS 650) I got the quality and performance I expect from Canon. The camera is compact and light and has a quick startup for power on and shooting quickly. The optics in the camera are stunningly clear and for those that love a big optical zoom look no further. The HG10's zoom is *massive* and to the point where I felt like I was spying on people while shooting clips of the highest residential building West of the Mississippi. Definitely make sure you pick up a decent tripod if you plan to use that zoom or you're going to make your viewers sick. Yes, the camera does have image stabilization but that only goes so far and is rendered pretty much useless in a fully zoomed in shot. When it comes to a full wide shot the image stabilization does a pretty good job of smoothing things out unless you get into a constant vibration//bumpy situation. I had the camera on a tripod shooting video of Ocean Beach in San Francisco, CA with a strong wind causing some shake that had the stabilization struggling to compensate for. Color accuracy is quite good as all Canons tend to be. Sony cameras typically over saturate color to make it more "punchy" which isn't accurate and rather obnoxious. Even when using a color mode like Vivid on the HG10 you still don't end up with blown out punchy color. If that's your thing - do it in post or buy a Sony. If you're looking for a consumer camera that behaves more like a professional camera the HG10 is your choice. :: Playback I'm on a 15" MacBook Pro 2.2GHz Santa Rosa with 4GB of RAM. RAM is cheap folks and I highly suggest making sure you have at least 2GB and 30GB+ of HDD space free on your machine. Ideally you'll have a backup drive because HD files are quite large and eat up disk space quickly. That said let's get into playback and acquisition of the clips from the camera. I used iMovie 08. I have Final Cut Studio 2, but since Viddyou is a consumer//pro-sumer focused company it was important to make sure I used the tools available to the majority of our users. It's straight forward getting the clips off the camera via USB over a standard USB to mini-USB cable. Launch iMovie 08 with the HG10 connected and set to playback mode AND *plugged into power* as Canon REQUIRES you to be plugged into power in order to transfer. It's the only highly annoying aspect to this camera, but once you grumble and grown a bit you get over it. The camera will appear in iMovie and when selected iMovie will pull thumbnail versions of all your clips for quick preview and selection of what you want to bring into iMovie. Select your clips and importing will take a few min depending on how much you shot. If you plan on working in Full HD (1080) then you need to make sure you tell iMovie to import the clips at Full HD 1080. I suggest doing that so you have the most data available when it comes time to export the video later. Make your movie as you would with SD footage. Again you're going to need a computer that's a year old or so to work with Full HD as it's a resource hog. Don't expect your slightly older machine to handle it because you'll be sorely disappointed. This is emerging technology and it requires the latest computer hardware to really make use of it. Once you have clips into iMovie you'll see just how stunningly clear, sharp and color accurate the camera is. Really, this is something you have to see to believe and since Viddyou is the first personal video site to launch Full HD 1080p online I can share some footage with you all here. Again you'll need a modern machine that's got some good amount of processing power and at least a standard cable modem connection. HD will get better as hardware and home internet connections get faster... [...] :: Encoding (Transcoding) iMovie converts all of your content from AVCHD to the Apple Intermediate Codec which results in large files that can be edited. To the common user you don't ever see these converted files and probably would never need to know this except for the fact this camera shoots in 1080i - interlaced. If you don't deinterlace your video you will end up with "jaggies" in the output. This is where things get a bit tricky and it's an issue with iMovie//QuickTime. If you export Full HD 1080p (non-interlaced) and tell QuickTime to deinterlace the video there's a slight issue where QuickTime thinks the video is already deinterlaced and ignores the deinterlacing option. I can't tell you how many times I tried a variety of settings to make this work. It was only after scouring the web that I got some answers and it adds quite a bit of time to the process. You need to export from iMovie using QuickTime still, but set your output to a different codec that supports scan lines. I export using Apple ProRes422 HQ which results in a 1.61GB file for 2min of content. I then bring that into Final Cut Studio's Compressor and export to H.264 1080x1920 HD with a deinterlacing filter. Compressor isn't available as a stand alone application however so this really isn't an option to most users, but sadly this was the only way I've been able to get perfect deinterlacing of the 1080i video. In theory you should be able to take the 1.61GB file and check the deinterlace box in QuickTime and export to H.264 there, but for some reason QuickTime STILL ignores the deinterlacing command. Frustrating, but it's new tech and consumer software so it's an issue with the video tools and not the camera itself. There's another gotcha here too. You MUST have QuickTime Pro which is $[...]. Honestly if you're going to be doing any kind of video work on Mac or PC you *should* buy QuickTime Pro period. It's a $[...] investment that will last you for years and is completely worth it. Included below is an example of what interlaced footage looks like and why it's a problem. Oddly when exporting to 720x1280 (720p) QuickTime DOES deinterlace. Yeah - figure that one out... 1080i :: :: Online Hosting of Full HD Video Full disclaimer - I'm one of the founders of [...]. Aaron and I have put an astonishing amount of time into bringing Full HD to the consumer//pro-sumer market with the best balance of playback quality and download speed. It's been quite a challenge making this happen yet the results have been more than worth it. If you're looking for a place to host and share Full HD 1080p video Viddyou is your only option as no one else offers Full HD services on the consumer level. Even if you're looking for only 720p hosting or top quality SD (standard definition) you'll find us hard to beat. Putting the video quality aside for a moment its our privacy controls that let you specify exactly who gets to view and even download your original video file that make Viddyou the standout choice. Personal video is just that - personal and privacy is as critical to Aaron and myself as it is to many of you. Your uploads are archived to Amazon's own S3 storage system which powers the site we all love so much here. The Canon HG10 was our test camera during development and remains our best answer to anyone wanting to get into HD. If you have any questions about HD and Viddyou feel free to contact me on [...]and I'll happily help. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-03-20 | | Excellent Camera | 10 | NR | NR | NR | | | | Helpful? | We bought this camera in anticipation of the birth of our first child. It is everything we expected. With adequate light, the video is crystal clear. There are quite a bit of noise in poorly lit environment but that is expected. Another advantage is that this camera share the same battery footprint as my Canon DSLR (Rebel XT) so I gain an extra charger and spare batteries, even if they are at lower capacity; which is good to have in a pinch. The software is adequate and we have no problem converting them into DVDs. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-03-11 | | Great HD Camcorder | 10 | NR | NR | NR | | | | Helpful? | This is my first camcorder and I really like it. After spending weeks researching hi-def camcorders I decided on the HG10. 5 1/2 hours of hard drive storage is more than enough for the average vacation. Takes nice video, and when connected to my 52inch HD TV thru the Mini HDMI cable(bought separately) it outputs a fantastic picture. You really need a powerful computer, though, to use the software given, or any of the software for Hi Def for that matter. The software is the only thing I do not like. I highly recomend this camcorder. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-02-10 | | Very good camera, especially considering the price | 10 | NR | NR | NR | | | | Helpful? | Before buying the Canon HG10 camera I was looking around and comparing various products from different brands. My main considerations were: - high definition standard (1080i) - type of media used by the camera - low-light performance - price - size There are several HD camera models from different manufacturers available on the market which utilize different media: mini-DV cassette, hard disc [HDD], flash memory, mini DVD disc, even Blue Ray disc. The reality is, that only two of them are practical at this point - HDD and flash memory ones. From those two the HDD camcorders are cheaper, but they have movable parts and are rather gentle devices (in the sense that you should not drop your camcorder on the ground whilst the HDD is still spinning). The flash memory camcorders do not have movable parts (apart from eventual optical image stabilizer [O.I.S.]) and are (in theory) more reliable. The cost of memory is going down, so one day "flash" camcorders of similar specs will cost about the same as the HDD-based ones. I did not consider mini-DV because of time requred for capturing recorded video and transfering it on DVD for archiving (in many cases you will need to save the video stream in large .avi files first, then render them into .mpg). HD on mini-DVD is a laugh - less than 15 minutes of record in high quality. Blue-Ray is still an exotic format, and I have no plans to buy a player yet. At least not until one of the formats (or a third one) is a definite leader on the market. When it comes to low-light performance, this is all about physics. Larger image sensor gives better picture. Period. HG10 sensor being 1/2.7", is considerably larger compared to 1/5" or 1/6" sensors found in other models. And it performs accordingly. The price makes this camera a real bargain! HG10 is not tiny (compared to some non-HD models on the market), but still quite small (especially taking into account that it is a HD model with 1/2.7" image sensor). Maybe it is a bit "fatter" than I expected, but surprisingly it is small enough to put both it and my Pentax *ist Ds camera in one small Lowepro D Rez AW40 bag. As I also own an older mini-DV model from the same manufacturer (MV200i), I can compare them side-by-side. When it comes to the level of detail produced with the HG10, especially in good light, it is just stunning. The low-light performance of the HG10 is very good, even without switching to slow shutter mode. But do not expect the same quality as in professional models. The O.I.S. in the HG10 works fantastic, a huge improvement compared to my older camera. Still be carefull if you want to get most of your Canon HG10 HD camera - you will need a monopod or a tripod much more often now to get sharp videos. Nothing is wrong with this model, simply the improved resolution allows you to see much more detail ...and imperfection. Now a few comments about the things which Canon could have thought better about. No. 1: Start/Stop button and the zoom switch. Those just do not fit my fingers. I have to figure out how to hold the camera. I am also missing a start/stop button at the front of the camera (like in my MV200i). It comes very handy when shooting from a low point and using the LCD panel. No. 2: On/Off/Mode switch. Difficult to operate due to its size and design. No. 3: Scrolling through menus and setting up different functions is only possible when you open the LCD screen, as the scroll-wheel is on the inner side of the LCD panel. No. 4: Very small viewfinder, almost unusable for me (maybe I should take off my complaint No. 3 :)?) No. 5: No shoulder strap? Canon, you are kidding! No. 6: Canon uses the full HD sensor in this model (i.e., 1920x1080), however the HD output is 1440x1080. This is not clearly stated in the specs. Practically speaking, this is not a big deal, as tests show no visible difference between these two modes. No. 7: The built-in lamp is balanced for daylight. It produces blueish tones, if the camera is set to a lower color temperature. This makes the built-in lamp quite useless in the real life. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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| | | | | | | Amazon.com customer | 2008-01-21 | | almost perfect | 8 | NR | NR | NR | | | | Helpful? | I bought this camcorder mainly to use for videoing wildlife in the field. After 2 months of use I can say that it does a good job but has a few minor problems. My first concern was the auto lense cover, I like it over the manuel cover but it is a bit noisy when you turn the camera on and off. I have had close game react to it on quiet mournings. It also is exposed to the elements, so I would recomend a filter to protect it from dust, drops of water, and twigs. The filter also muffels the noise of the lense cover operating, a little. The camcorder is capable of some extremly sharp stills and videos, when the camera is focused properly, but I noticed that the auto-focus was a little off at times, not much, but enough to notice when you print it out. Like all other small camcorders I have used, the image stabilization is a bit overrated. It is ok but at higher zoom levels it doesn't seem to be much diffrent than any other small camcorder. The camcorder was not very impressive taking telephoto video under low light conditions ( 20 munites before sunrise or 20 min.after sunset ). It was able to record, but if you tried to record at any zoom distance the recording came out distorted and out of focus. It did do better than my friends sony sr-1 that at the same time wouldn't record at all! The thing that I really liked, mainly the reason I chose the hg-10, the hard disc drive with 5.5 to 15 hours of recording time. I set mine to the next to highest (7.5hours) with excelent resolution results. The life of the battery. I recorded about 2 hours a day and would recharge the battery at night, I didn't even need a spare battery. The 3 position adjustable zoom speed. The still image transfer from captured video, I was suprised with the quality of the still images that were transfered from the video to the sd card. The size, it is small and lightweight real easy to carry I found that it will fit in a quart size zip lock plastic bag for protection in case you get caught in a rain. Like all new gadgets,it will take time reading understanding and use to gain it's full potential. I have worked a little with downloading and printing a few still pictures with good results. I am having a little trouble downloading video to my computer. I don't know if it's me (probably), the program, or the acvhd format, time will tell. I have used other camcorders (3 diffrent brands) and consider this camcorder to be well worth the money for my use. I would recommend it to anyone. (it works well indoors too) My big problem now is that I have to buy another one because my wife now wants me to buy her one also. | Satisfaction | Score |
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| Overall satisfaction | 8 |
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| | | | | | | Amazon.com customer | 2008-01-18 | | Canon HG10 review | 10 | NR | NR | NR | | | | Helpful? | Canon HG10 AVCHD 40GB High Definition Camcorder with 10x Optical Zoom. This unit has great low light capability, and the 40 GB HDD provides for ample recording time. It records in 1080i not 1080p, this is the only drawback. The stills quality is also good at 5Mp. | Satisfaction | Score |
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| Overall satisfaction | 10 |
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